Imagined communities: Reflections on the origin and spread of nationalism

‘The Production of Space’, in: Frans Jacobi, Imagine, Space Poetry, Copenhagen, 1996, unpaginated.

The Production of Space

The present historical moment may seem a particularly inopportune time to review Bowling Alone, Robert Putnam's latest exploration of civic decline in America. After all, the outpouring of volunteerism, solidarity, patriotism, and self-sacrifice displayed by Americans in the wake of the September 11 terrorist attacks appears to fly in the face of Putnam's central argument: that \"social capital\" -defined as \"social networks and the norms of reciprocity and trustworthiness that arise from them\" (p. 19)'has declined to dangerously low levels in America over the last three decades. However, Putnam is not fazed in the least by the recent effusion of solidarity. Quite the contrary, he sees in it the potential to \"reverse what has been a 30to 40-year steady decline in most measures of connectedness or community.\"' As an example of how the current \"war on terrorism\" could generate a durable civic renewal, Putnam points to the burst in civic practices that occurred during and after World War II, which he says \"permanently marked\" the generation that lived through it and had a \"terrific effect on American public life over the last half-century.\" 3 If Americans can follow this example and channel their current civic

Bowling alone: The collapse and revival of American community

\"What are your assumptions (implicit as well as explicit) about the most effective way to manage people?\" So began Douglas McGregor in this 1960 management classic. It was a seemingly simple question he asked, yet it led to a fundamental revolution in management. Today, with the rise of the global economy, the information revolution, and the growth of knowledge-driven work, McGregor's simple but provocative question continues to resonate-perhaps more powerfully than ever before. Heralded as one of the most important pieces of management literature ever written, a touchstone for scholars and a handbook for practitioners, The Human Side of Enterprise continues to receive the highest accolades nearly half a century after its initial publication. Influencing such major management gurus such as Peter Drucker and Warren Bennis, McGregor's revolutionary Theory Y-which contends that individuals are self-motivated and self-directed-and Theory X-in which employees must be commanded and controlled-has been widely taught in business schools, industrial relations schools, psychology departments, and professional development seminars for over four decades. In this special annotated edition of the worldwide management classic, Joel Cutcher-Gershenfeld, Senior Research Scientist in MIT's Sloan School of Management and Engineering Systems Division, shows us how today's leaders have successfully incorporated McGregor's methods into modern management styles and practices. The added quotes and commentary bring the content right into today's debates and business models. Now more than ever, the timeless wisdom of Douglas McGregor can light the path towards a management style that nurtures leadership capability, creates effective teams, ensures internal alignment, achieves high performance, and cultivates an authentic, value-driven workplace--lessons we all need to learn as we make our way in this brave new world of the 21st century.

The Human Side of Enterprise.

Bodies That Matter: On the Discursive Limits of “Sex”

There is a fundamental, powerful, and universal desire amongst humans to interact with others People have a deep-seated need to communicate, and the greater their ability in this regard the more satisfying and rewarding their lives will be The contribution of skilled interpersonal communication to success in both personal and professional contexts is now widely recognised and extensively researched As such, knowledge of various types of skills, and of their effects in social interaction, is crucial for effective interpersonal functioning

Previous editions have established Skilled Interpersonal Communication as the foremost textbook on communication This thoroughly revised and expanded 5th edition builds on this success to provide a comprehensive and up-to-date review of the current research, theory and practice in this burgeoning field of study The first two chapters introduce the reader to the nature of skilled interpersonal communication and review the main theoretical perspectives Subsequent chapters provide detailed accounts of the fourteen main skill areas, namely: nonverbal communication; reinforcement; questioning; reflecting; listening; explaining; self-disclosure; set induction; closure; assertiveness; influencing; negotiating; and interacting in, and leading, group discussions

Written by one of the foremost international experts in the field and founded solidly in research, this book provides a key reference for the study of interpersonal communication This theoretically informed, yet practically oriented text will be of interest both to students of interpersonal communication in general, and to qualified personnel and trainees in many fields

Skilled interpersonal communication

Preface to the Third Edition. Introduction. Interpersonal Communcation: A Skill-based Model. Nonverbal Communication. Rewarding and Reinforcing. Questioning. Reflecting. Set Induction and Closure. Explanation. Listening. Self-disclosure. Influencing. Assertiveness. Group Interaction and Leadership. Concluding Comments. Bibliography. Subject Index. Author Index.

Social Skills in Interpersonal Communication

It is now widely accepted that effective interpersonal communication is at the heart of quality health care delivery but that current standards in medicine must be improved (Numann 1988; Cowan et al. 1992). One approach acknowledged by the General Medical Council (1991) devotes more attention during training to the theme of communication, and quite significant modifications of the undergraduate medical curriculum are presently taking place. This article documents the results of a postal survey of the 26 UK Schools of Medicine, designed to illuminate current practices and future plans in respect of communication skills training (CST). As such, it takes advantage of the present period of ongoing curricular innovation and change to extend and update earlier reviews (Whitehouse 1991; Frederikson & Bull 1992). A total of 19 responses was received. Following preliminary analysis, the four schools who had already implemented their new curriculum were selected for further in-depth investigation by means of telephone interviews. In addition to reporting frequencies and percentages for responses to questions, cross-tabulations were carried out to explore relationships between certain of the findings. Apart from some consistency in CST teaching methods adopted, the overall picture to emerge is one of considerable variability in such areas as course content, timing, duration and assessment. Foremost among the difficulties encountered in implementing CST appeared to be lack of adequate physical resources and suitably trained staff. Future plans were often sketchy and inchoate. Results are discussed and tentative recommendations for the further development of CST in the medical curriculum proffered.

A survey of communication skills training in UK Schools of Medicine: present practices and prospective proposals

Editorial Introduction. Part 1 Communication skill in theory and practice. O. Hargie, Skill in Theory: Communication as Skilled Behaviour. O. Hargie, Skill in Practice: An Operational Model of Communicative Performance. Part II Core communication skills. R.A. Gordon, D. Druckman, R.M. Rozelle, J.C. Baxter, Nonverbal Communication as Communication: Approaches, Issues and Research. D. Dickson, O. Hargie, Questioning. L. Cairns, Reinforcement. D. Dickson, Reflecting. G. Brown, Explaining. C.H. Tardy, K. Dindia, Self-disclosure: Strategic Revelation of Information in Personal and Professional Relationships. R.N. Bostrom, The Process of Listening. H. Foot, M. McCreaddie, Humour and Laughter. D.J. O'Keefe, Persuasion. Part III Specialised contexts. R.F. Rakos, Asserting and Confronting. A. Wit, Interacting in Groups. I.E. Morley, Negotiating and Bargaining. M.K. Foley, S. Duck, Relational Communication. Part IV Interviewing contexts. R. Millar, A. Tracey, The Employment Interview. S.A. Rigazio-DiGilio, A.E. Ivey, The Helping Interview: Developmental Counselling and Therapy. D. Tourish, The Appraisal Interview Reappraised. A. Memon, The Cognitive Interview. Part V The training context. O. Hargie, Training in Communication Skills: Research, Theory and Practice.

https://dl.uswr.ac.ir/bitstream/Hannan/141245/1/9781138219120.pdf

The Handbook of Communication Skills

Communication audits have now been featured in the literature for 50 years, and many audit approaches have been evaluated. However, follow-up studies designed to chart the actual impact that an audit makes upon communication performance have not been reported. Rather, audits are typically presented as one-shot events, whose impact is not measured. It is as if the audit is an end in itself rather than part of a process of measurement and performance improvement. This paper is therefore timely because it employs a follow-up audit to track the effects of an initial audit upon a major health care organization. The findings do not support the view that the frequently expressed desire of staff for greater communication is a metamyth, and that an increased flow of information simply produces a demand for more. Rather, and consistent with the precepts of Uncertainty Reduction Theory, the provision of information reduced uncertainty and gener ated increased satisfaction with communication processes. The results from this study also illustrate how the audit can play a useful role in an organization's communication strategy.

/pdf/communication-audits-and-the-effects-of-increased-37farglwaw.pdf

Owen Hargie

Papers

Skilled interpersonal communication

Social Skills in Interpersonal Communication

A survey of communication skills training in UK Schools of Medicine: present practices and prospective proposals

The Handbook of Communication Skills

Communication Audits and the Effects of Increased Information: A Follow-up Study: