Showing papers by "Paul Trott published in 2008"

Segmenting internet banking adopter and non‐adopters in the Turkish retail banking sector

Abstract: Purpose – This study aims to identify perceptual, experience related, demographic, socio‐economic and situational characteristics of internet banking adopters and non‐adopters. In particular, perceptual differences between IB adopters and non‐adopters are to be examined.Design/methodology/approach – Based on relevant literature and previous research that included interviews with leading internet banking managers in Turkey, a questionnaire was designed. Face‐to‐face questionnaires were distributed to 155 convenience samples of internet users.Findings – There were significant differences between adopters and non‐adopters of the service in terms of their perceptual, experience and consumer related characteristics. Internet banking adopters perceived internet banking use as less risky, more user‐friendly and more useful compared to internet banking non‐adopters. Internet banking non‐adopters who intend to use the service in the future (i.e. later adopters) perceived internet banking use as less risky and more...

How university incubators may be overprotective and hindering the success of the young firm: Findings from a preliminary study

Abstract: This paper investigates to what extent university spin-offs benefit from their parent organization. Drawing from the resource based view and social capital theory we identify the support factors that may turn to interference with the spin-offs business goals. This study has a case study approach and data is collected among high-tech university spin-offs in the Netherlands. Preliminary findings provide insight in the extent to which support is valuable and when it can hamper the progress of the spin-off creation. Understanding the dynamics of the support can help improve the spin-off incubation programs.