Showing papers by "Per Skålén published in 2008"
TL;DR: In this paper, the authors reviewed selected literature on eGovernment service orientation and highlighted differences between academic theory and empirical findings to highlight the difference between academic theories and empirical results, and concluded that there has
Abstract: Purpose – The purpose of this paper is to review selected literature on e-government service orientation and highlight differences between academic theory and empirical findings To date, there has
73 citations
Journal Article•
TL;DR: Gronroos as mentioned in this paper proposes a new logic for marketing: Foundations for contemporary theory, which is based on the idea of the new logic of marketing logic for the marketing process.
2 citations