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Showing papers by "Per Skålén published in 2014"

Book Chapter•DOI•
How Frontline Employees Nurture Service Innovation through Co-creation with Their Customers: A Case Study of Public Health Care

[...]

Jenny Karlsson, Per Skålén, Erik Sundström
09 May 2014
TL;DR: In this article, the authors describe how frontline employees foster service innovation through co-creation with their customers, in a case study of public health care in the US, using case studies.
Abstract: How Frontline Employees Nurture Service Innovation through Co-creation with Their Customers : A Case Study of Public Health Care

4 citations

Journal Article•DOI•
End-of-term editorial: On (Scandinavian) management studies: What works, what doesn’t, and what can we do better?

[...]

Alexander Styhre1, Christine Coupland2, Martin Fougère, Monica Lindgren3, Inger Johanne Pettersen4, Per Skålén5, Morten Thanning Vendelø •
University of Gothenburg1, Loughborough University2, Royal Institute of Technology3, Sør-Trøndelag University College4, Karlstad University5
01 Dec 2014-Scandinavian Journal of Management
TL;DR: End-of-term editorial : On (Scandinavian) management studies: What works, what doesn't, and what can the authors do better?

2 citations