Matrix Factorization Techniques for Recommender Systems

Anomaly detection is an important problem that has been well-studied within diverse research areas and application domains. The aim of this survey is two-fold, firstly we present a structured and comprehensive overview of research methods in deep learning-based anomaly detection. Furthermore, we review the adoption of these methods for anomaly across various application domains and assess their effectiveness. We have grouped state-of-the-art research techniques into different categories based on the underlying assumptions and approach adopted. Within each category we outline the basic anomaly detection technique, along with its variants and present key assumptions, to differentiate between normal and anomalous behavior. For each category, we present we also present the advantages and limitations and discuss the computational complexity of the techniques in real application domains. Finally, we outline open issues in research and challenges faced while adopting these techniques.

Deep Learning for Anomaly Detection: A Survey.

Fueled by the availability of more data and computing power, recent breakthroughs in cloud-based machine learning (ML) have transformed every aspect of our lives from face recognition and medical diagnosis to natural language processing. However, classical ML exerts severe demands in terms of energy, memory, and computing resources, limiting their adoption for resource-constrained edge devices. The new breed of intelligent devices and high-stake applications (drones, augmented/virtual reality, autonomous systems, and so on) requires a novel paradigm change calling for distributed, low-latency and reliable ML at the wireless network edge (referred to as edge ML). In edge ML, training data are unevenly distributed over a large number of edge nodes, which have access to a tiny fraction of the data. Moreover, training and inference are carried out collectively over wireless links, where edge devices communicate and exchange their learned models (not their private data). In a first of its kind, this article explores the key building blocks of edge ML, different neural network architectural splits and their inherent tradeoffs, as well as theoretical and technical enablers stemming from a wide range of mathematical disciplines. Finally, several case studies pertaining to various high-stake applications are presented to demonstrate the effectiveness of edge ML in unlocking the full potential of 5G and beyond.

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Wireless Network Intelligence at the Edge

With machine learning models being increasingly used to aid decision making even in high-stakes domains, there has been a growing interest in developing interpretable models. Although many supposedly interpretable models have been proposed, there have been relatively few experimental studies investigating whether these models achieve their intended effects, such as making people more closely follow a model's predictions when it is beneficial for them to do so or enabling them to detect when a model has made a mistake. We present a sequence of pre-registered experiments (N=3,800) in which we showed participants functionally identical models that varied only in two factors commonly thought to make machine learning models more or less interpretable: the number of features and the transparency of the model (i.e., whether the model internals are clear or black box). Predictably, participants who saw a clear model with few features could better simulate the model's predictions. However, we did not find that participants more closely followed its predictions. Furthermore, showing participants a clear model meant that they were less able to detect and correct for the model's sizable mistakes, seemingly due to information overload. These counterintuitive findings emphasize the importance of testing over intuition when developing interpretable models.

Manipulating and Measuring Model Interpretability

Social data in digital form—including user-generated content, expressed or implicit relations between people, and behavioral traces—are at the core of popular applications and platforms, driving the research agenda of many researchers. The promises of social data are many, including understanding “what the world thinks” about a social issue, brand, celebrity, or other entity, as well as enabling better decision-making in a variety of fields including public policy, healthcare, and economics. Many academics and practitioners have warned against the naive usage of social data. There are biases and inaccuracies occurring at the source of the data, but also introduced during processing. There are methodological limitations and pitfalls, as well as ethical boundaries and unexpected consequences that are often overlooked. This paper recognizes the rigor with which these issues are addressed by different researchers varies across a wide range. We identify a variety of menaces in the practices around social data use, and organize them in a framework that helps to identify them.

“For your own sanity, you have to remember that not all problems can be solved. Not all problems can be solved, but all problems can be illuminated.” –Ursula Franklin1

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Social Data: Biases, Methodological Pitfalls, and Ethical Boundaries.

Twitter, or the world of 140 characters poses serious challenges to the efficacy of topic models on short, messy text. While topic models such as Latent Dirichlet Allocation (LDA) have a long history of successful application to news articles and academic abstracts, they are often less coherent when applied to microblog content like Twitter. In this paper, we investigate methods to improve topics learned from Twitter content without modifying the basic machinery of LDA; we achieve this through various pooling schemes that aggregate tweets in a data preprocessing step for LDA. We empirically establish that a novel method of tweet pooling by hashtags leads to a vast improvement in a variety of measures for topic coherence across three diverse Twitter datasets in comparison to an unmodified LDA baseline and a variety of pooling schemes. An additional contribution of automatic hashtag labeling further improves on the hashtag pooling results for a subset of metrics. Overall, these two novel schemes lead to significantly improved LDA topic models on Twitter content.

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Improving LDA topic models for microblogs via tweet pooling and automatic labeling

Two-sided marketplaces are platforms that have customers not only on the demand side (e.g. users), but also on the supply side (e.g. retailer, artists). While traditional recommender systems focused specifically towards increasing consumer satisfaction by providing relevant content to consumers, two-sided marketplaces face the problem of additionally optimizing for supplier preferences, and visibility. Indeed, the suppliers would want afair opportunity to be presented to users. Blindly optimizing for consumer relevance may have a detrimental impact on supplier fairness. Motivated by this problem, we focus on the trade-off between objectives of consumers and suppliers in the case of music streaming services, and consider the trade-off betweenrelevance of recommendations to the consumer (i.e. user) andfairness of representation of suppliers (i.e. artists) and measure their impact on consumersatisfaction. We propose a conceptual and computational framework using counterfactual estimation techniques to understand, and evaluate different recommendation policies, specifically around the trade-off between relevance and fairness, without the need for running many costly A/B tests. We propose a number of recommendation policies which jointly optimize relevance and fairness, thereby achieving substantial improvement in supplier fairness without noticeable decline in user satisfaction. Additionally, we consider user disposition towards fair content, and propose a personalized recommendation policy which takes into account consumer's tolerance towards fair content. Our findings could guide the design of algorithms powering two-sided marketplaces, as well as guide future research on sophisticated algorithms for joint optimization of user relevance, satisfaction and fairness.

Towards a Fair Marketplace: Counterfactual Evaluation of the trade-off between Relevance, Fairness & Satisfaction in Recommendation Systems

The multi-armed bandit is an important framework for balancing exploration with exploitation in recommendation. Exploitation recommends content (e.g., products, movies, music playlists) with the highest predicted user engagement and has traditionally been the focus of recommender systems. Exploration recommends content with uncertain predicted user engagement for the purpose of gathering more information. The importance of exploration has been recognized in recent years, particularly in settings with new users, new items, non-stationary preferences and attributes. In parallel, explaining recommendations ("recsplanations") is crucial if users are to understand their recommendations. Existing work has looked at bandits and explanations independently. We provide the first method that combines both in a principled manner. In particular, our method is able to jointly (1) learn which explanations each user responds to; (2) learn the best content to recommend for each user; and (3) balance exploration with exploitation to deal with uncertainty. Experiments with historical log data and tests with live production traffic in a large-scale music recommendation service show a significant improvement in user engagement.

Explore, exploit, and explain: personalizing explainable recommendations with bandits

On many online platforms, users can engage with millions of pieces of content, which they discover either organically or through algorithmically-generated recommendations. While the short-term benefits of recommender systems are well-known, their long-term impacts are less well understood. In this work, we study the user experience on Spotify, a popular music streaming service, through the lens of diversity—the coherence of the set of songs a user listens to. We use a high-fidelity embedding of millions of songs based on listening behavior on Spotify to quantify how musically diverse every user is, and find that high consumption diversity is strongly associated with important long-term user metrics, such as conversion and retention. However, we also find that algorithmically-driven listening through recommendations is associated with reduced consumption diversity. Furthermore, we observe that when users become more diverse in their listening over time, they do so by shifting away from algorithmic consumption and increasing their organic consumption. Finally, we deploy a randomized experiment and show that algorithmic recommendations are more effective for users with lower diversity. Our work illuminates a central tension in online platforms: how do we recommend content that users are likely to enjoy in the short term while simultaneously ensuring they can remain diverse in their consumption in the long term?

Algorithmic Effects on the Diversity of Consumption on Spotify

Many online services, such as search engines, social media platforms, and digital marketplaces, are advertised as being available to any user, regardless of their age, gender, or other demographic factors. However, there are growing concerns that these services may systematically underserve some groups of users. In this paper, we present a framework for internally auditing such services for differences in user satisfaction across demographic groups, using search engines as a case study. We first explain the pitfalls of naively comparing the behavioral metrics that are commonly used to evaluate search engines. We then propose three methods for measuring latent differences in user satisfaction from observed differences in evaluation metrics. To develop these methods, we drew on ideas from the causal inference literature and the multilevel modeling literature. Our framework is broadly applicable to other online services, and provides general insight into interpreting their evaluation metrics.

Rishabh Mehrotra

Papers

Improving LDA topic models for microblogs via tweet pooling and automatic labeling

Towards a Fair Marketplace: Counterfactual Evaluation of the trade-off between Relevance, Fairness & Satisfaction in Recommendation Systems

Explore, exploit, and explain: personalizing explainable recommendations with bandits

Algorithmic Effects on the Diversity of Consumption on Spotify

Auditing Search Engines for Differential Satisfaction Across Demographics