자연주의적 탐구조사(Naturalistic Inquiry)

From a world history perspective, the most noticeable trend in the history of the late 19th century was the domination of Europeans over Non­Europeans. This domination took many forms ranging from economic penetration to outright annexation. No area of the globe, however remote from Europe, was free of European merchants, adventurers, explorers or western missionaries. Was colonialism good for either the imperialist or the peoples of the globe who found themselves subjects of one empire or another? A few decades ago, the answer would have been a resounding no. Now, in the wake of the collapse of the Soviet Union, the more or less widespread discrediting of Marxist and Leninist analysis, and the end of the Cold War, political scientists and historians seem willing to take a more positive look at Nineteenth Century Imperialism. One noted current historian, Niall Ferguson has argued that the British Empire probably accomplished more positive good for the world than the last generation of historians, poisoned by Marxism, could or would concede. Ferguson has argued that the British Empire was a \" liberal \" empire that upheld international law, kept the seas open and free, and ultimately benefited everyone by ensuring the free flow of trade. In other words, Ferguson would find little reason to contradict the young Winston Churchill's assertion that the aim of British imperialism was to: give peace to warring tribes, to administer justice where all was violence, to strike the chains off the slave, to draw the richness from the soil, to place the earliest seeds of commerce and learning, to increase in whole peoples their capacities for pleasure and diminish their chances of pain. It should come as no surprise that Ferguson regards the United States current position in the world as the natural successor to the British Empire and that the greatest danger the U.S. represents is that the world will not get enough American Imperialism because U.S. leaders often have short attention spans and tend to pull back troops when intervention becomes unpopular. It will be very interesting to check back into the debate on Imperialism about ten years from now and see how Niall Ferguson's point of view has fared! The other great school of thought about Imperialism is, of course, Marxist. For example, Marxist historians like E.J. Hobsbawm argue that if we look at the l9th century as a great competition for the world's wealth and …

The New Imperialism

On Linguistic Imperialism

The Ego and the Mechanisms of Defence. By Anna Freud. London: The Hogarth Press, 1937. Pp. x + 196. Price 9s.

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The Borderless World Power And Strategy In The Interlinked Economy

The spread and use of English as the lingua franca of international business (IB) – “corporate Englishization” – has received increasing scholarly attention in recent years but the focus has mostly been on the communication benefits and challenges of using English as a shared language inside multinationals. In this article we examine how English is used externally in the provision of business services and apply a postcolonial perspective to frame our analysis. Drawing on fieldwork in India within the call center units of two outsourcing organizations serving Anglo-American firms, we show how corporate Englishization (1) relies on, and contributes to producing, comprador managerial cadres; (2) serves to construct a transnational intra-linguistic hierarchy of power and privilege; and (3) undercuts its own effectiveness by simultaneously eliminating and maintaining the alterity of the “Other” through processes of mimicry. We thus show how corporate Englishization does not merely overcome or, conversely, worsen transnational communication problems; it also (re-)produces colonial-style power relations between the “Anglosphere” and the “Rest”. Our analysis deepens our understanding of corporate Englishization and opens a new avenue for postcolonial research on the role of language in IB. Our analysis also advances the field of postcolonial organization studies and has implications for IB scholarship more generally.

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Englishization in offshore call centers: A postcolonial perspective

Delivering high‐tech, AI‐based health care at Apollo Hospitals

Knowledge forms a crucial source for gaining competitive advantage and its sharing a dominant challenge facing several organizations. In this paper we propose a positive role of workplace spiritual...

https://journals.sagepub.com/doi/pdf/10.1177/0971685816673484

Impact of Workplace Spirituality on Knowledge Sharing Intention: A Conceptual Framework

This study adopts a postcolonial perspective on the growing use of English as the lingua franca of international business – ‘corporate englishization’. Drawing on fieldwork in India within the call centre units of two outsourc-ing organizations serving Anglo-American corporations, we show how corporate englishization (re-)produces neo-colonial power relations between the ‘Anglosphere’ and the ‘Rest’. In particular, we elucidate three crucial neo-colonial aspects of the process: (1) how it relies on, and contributes to producing, comprador managerial cadres; (2) how it serves to construct a transnational intra-linguistic hierarchy of power and privilege; and (3) how it undercuts its own effectiveness by simultaneously eliminating and maintaining the otherness of the ‘Oth-er’ through processes of mimicry and hybridity. In so doing, our analysis contributes to a better understanding of corporate englishization and opens up a new avenue for postcolonial analyses of the role of language in interna-tional busin...

Englishization in Offshore Call Centres: A Postcolonial Perspective

This paper presents a model of the interactions among and between different institutional and entrepreneurial ecosystem factors, based on a modified total interpretive structure modelling (m-TISM) approach. Previous literature holds diverse views about the influence of institutional factors on the entrepreneurial ecosystem. This necessitates a comprehensive understanding of the interrelationships among and between various factors that can impact a country's entrepreneurial ecosystem positively. The literature review identifies four institutional and three entrepreneurial ecosystem factors. The m-TISM followed by MICMAC analysis is performed for studying and analysing the mutual interaction between identified factors, and to know the driver-dependent relationships. The results identify four levels of institutional and entrepreneurial ecosystem factors, and establish the hierarchy among them. This paper proposes m-TISM based structural framework for the entrepreneurial ecosystem. It also exemplifies a phased procedure for conducting m-TISM, which could simplify the comprehension for other researchers.

Shuchi Sinha

Papers

Englishization in offshore call centers: A postcolonial perspective

Delivering high‐tech, AI‐based health care at Apollo Hospitals

Impact of Workplace Spirituality on Knowledge Sharing Intention: A Conceptual Framework

Englishization in Offshore Call Centres: A Postcolonial Perspective

A framework for linking entrepreneurial ecosystem with institutional factors: a modified total interpretive structural modelling approach