A multi-tenant media communication platform system and methods. The platform system includes media communication micro-services and micro-service configuration for a plurality of entities configured for use of the platform system. Enrolling an entity in the platform system includes setting entity configuration for use of the platform system by the entity. A micro-service request is processed according to the entity configuration. The micro-service request is a request for use of at least one micro-service of the platform system on behalf of the entity. Use of each micro-service is accounted for on behalf of the entity. Billing information for the entity is generated based on the accounting for the use of each micro-service on behalf of the entity. Entity configuration includes micro-service configuration, and micro-service configuration specifies at least one of: an endpoint mapping to at least one application logic URI, an event callback URI, and an event application logic URI.

System and method for providing a micro-services communication platform

A system and method that includes receiving an API request to a type of API resource; retrieving an API concurrency value for the API request; determining a comparison status associated with a comparison of the API concurrency value to a concurrency threshold; if the comparison status is within the concurrency threshold, transmitting the API request to an API processing resource; if the comparison status indicates the concurrency threshold is not satisfied, impeding processing of the API request; accounting for an increase in the API concurrency value if the API request is transmitted to an API processing resource; and accounting for a decrease in the API concurrency value at a time associated with the API processing resource completing processing of the API request.

System and method for managing concurrent events

A method and system for connecting a communication to a client including at a system bridge, establishing a client subscription connection with a client device; receiving an incoming communication request at the system bridge; publishing an incoming communication notification from the system bridge to the client device; receiving a client communication at the system bridge; and merging the incoming communication request into the client communication at the system bridge.

System and method for connecting a communication to a client

A method and system for managing a computing cluster including hosting a plurality of machines in a networked computing cluster, wherein the plurality of machines include service instances running on hosts, where the services have configured machine state; and wherein machine state includes configuration data and software of the machine; integrating the plurality of machines of the cluster with at least one configuration controller component; and the at least one configuration controller component, altering the machine state of at least one service instance.

System and method for managing a computing cluster

A system and method that includes receiving a communication request of an account, the communication request including communication properties; identifying at least two routing options of a route priority list, the routing options capable of completing the communication request and identified according to a priority heuristic; generating a communication cost from the communication properties; and upon receipt of the routing response and the communication cost response, executing a communication with a routing option of the routing priority list and committing a cost of the communication to the account.

System and method for routing communications

A data management apparatus may include a non-transitory memory coupled to a processor The processor may be configured for managing data associated with one or more applications by processing instructions stored in the memory For example, the instructions may cause the processor to determine metadata associated with content of an associated data repository In some cases, the metadata may include information corresponding to an application associated with the data repository Based on the metadata, the instructions may then cause the processor to create a data archive from at least a portion of the data repository and periodically analyze the metadata according to one or more data retention policies to determine whether the associated data archive is a candidate for destruction

Archive information management

A data health management apparatus may include a non-transitory memory and a processor communicatively coupled to the memory. In some cases, the processor may be configured to process instructions read from the memory. For example, the instructions may cause the processor to identify data associated with an application, where the data stored in at least one data repository. The processor may then analyze, the data stored in the at least one data repository, such as via a network, to determine a data health metric. The instructions may then cause the processor to determine an action to be performed on the data repository based on the determined data health metric.

Srinivasulu Kummari

Papers

Archive information management

Data health management