자연주의적 탐구조사(Naturalistic Inquiry)

Performance management: a framework for management control systems research

This paper puts forward arguments in favor of a pluralist approach to IS research. Rather than advocating a single paradigm, be it interpretive or positivist, or even a plurality of paradigms within the discipline as a whole, it suggests that research results will be richer and more reliable if different research methods, preferably from different (existing) paradigms, are routinely combined together. The paper is organized into three sections after the Introduction. In Â§2, the main arguments for the desirability of multimethod research are put forward, while Â§3 discusses its feasibility in theory and practice. Â§4 outlines two frameworks that are helpful in designing mixed-method research studies. These are illustrated with a critical evaluation of three examples of empirical research.

http://gkmc.utah.edu/7910F/papers/ISR%20combining%20IS%20research%20methods.pdf

Combining IS Research Methods: Towards a Pluralist Methodology

A fundamental methodological question guides this paper: How can operations managers and researchers learn from the applied activity that characterises the practice of OM? To address this question, defines and explores the legitimacy of an action‐oriented research approach in OM, and the particular logic and value of applying action research (AR) to the description and understanding of issues in OM. Begins with a review of the role of empirical research in OM and how AR features within the OM research literature. Introduces the theory and practice of AR and outlines the AR cycle and how AR is implemented. Finally, describes the skills required to engage in AR and explores issues in generating theory. Concludes with the assertion that AR is relevant and valid for the discipline of OM in its ability to address the operational realities experienced by practising managers while simultaneously contributing to knowledge.

Action research for operations management

Action research is an established research method in use in the social and medical sciences since the mid-twentieth century, and has increased in importance for information systems toward the end of the 1990s. Its particular philosophic context is couched in strongly post-positivist assumptions such as idiographic and interpretive research ideals. Action research has developed a history within information systems that can be explicitly linked to early work by Lewin and the Tavistock Institute. Action research varies in form, and responds to particular problem domains. The most typical form is a participatory method based on a five-step model, which is exemplified by published IS research.

/pdf/investigating-information-systems-with-action-research-2wofwh589e.pdf

Investigating information systems with action research

From the Publisher:
This book makes sense of the large, sprawling, confusing field of information systems (IS) and helps readers distinguish between information systems and information technology (IT). Based on author Peter Checkland's years of experience working with top international companies, this book explores the concept of IS as well as its practice in the real world.

Information, Systems and Information Systems: Making Sense of the Field

The process of knowledge acquisition which has the strongest truth claim is the research process of natural science, based on testing hypotheses to destruction. But the application of this process to phenomena beyond those for which it was developed, namely, the natural regularities of the physical universe, is problematical. For research into social phenomena there is increasing interest in “action research” in various forms. In this process the researcher enters a real-world situation and aims both to improve it and to acquire knowledge. This paper reviews the nature and validity of action research, arguing that its claim to validity requires a recoverable research process based upon a prior declaration of the epistemology in terms of which findings which count as knowledge will be expressed.

Action Research: Its Nature and Validity

Information, systems, and information systems

This compilation of readings is a practical guide for practitioners involved with managing complex and uncertain situations. At a time when the media continually tells of a world facing many crises, it provides an opportunity to gain understanding of robust approaches to managing complex and ever-changing situations more effectively. The Reader is used as a teaching resource on the new Open University postgraduate course Thinking strategically: system tools for managing change and it provides an introduction to five systems approaches: System dynamics (SD) developed originally in the late 1950s by Jay Wright Forrester, Viable systems method (VSM) developed originally in the late 1960s by Stafford Beer, Strategic options development and analysis (SODA: with cognitive mapping) developed originally in the 1960s by Colin Eden, Soft systems methodology (SSM) developed originally in the 1970s by Peter Checkland, Critical systems heuristics (CSH) developed originally in the early 1980s by Werner Ulrich.

Systems Approaches to Managing Change: A Practical Guide

Systems Approaches to Managing Change brings together five systems approaches to managing complex issues, each having a proven track record of over 25 years. The five approaches are: System Dynamics (SD) developed originally in the late 1950s by Jay Forrester Viable Systems Model (VSM) developed originally in the late 1960s by Stafford Beer Strategic Options Development and Analysis (SODA: with cognitive mapping) developed originally in the 1970s by Colin Eden Soft Systems Methodology (SSM) developed originally in the 1970s by Peter Checkland Critical Systems Heuristics (CSH) developed originally in the late 1970s by Werner Ulrich

/pdf/introducing-systems-approaches-40bijne6o2.pdf

Sue Holwell

Papers

Information, Systems and Information Systems: Making Sense of the Field

Action Research: Its Nature and Validity

Information, systems, and information systems

Systems Approaches to Managing Change: A Practical Guide

Introducing Systems Approaches