Artificial intelligence (AI) characterizes a new generation of technologies capable of interacting with the environment and aiming to simulate human intelligence. The success of integrating AI into...

Human Trust in Artificial Intelligence: Review of Empirical Research

Exploring influencing variables for the acceptance of social robots

Many independent studies in social robotics and human–robot interaction have gained knowledge on various factors that affect people’s perceptions of and behaviors toward robots. However, only a few of those studies aimed to develop models of social robot acceptance integrating a wider range of such factors. With the rise of robotic technologies for everyday environments, such comprehensive research on relevant acceptance factors is increasingly necessary. This article presents a conceptual model of social robot acceptance with a strong theoretical base, which has been tested among the general Dutch population (n = 1,168) using structural equation modeling. The results show a strong role of normative believes that both directly and indirectly affect the anticipated acceptance of social robots for domestic purposes. Moreover, the data show that, at least at this stage of diffusion within society, people seem somewhat reluctant to accept social behaviors from robots. The current findings of our study and the...

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Why Would I Use This in My Home? A Model of Domestic Social Robot Acceptance

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Avatars and computer-mediated communication: a review of the definitions, uses, and effects of digital representations

Case study—Embodied virtual agents: An analysis on reasons for failure

Designers of embodied agents constantly strive to create agents that appear more human-like, with the belief that increasing the human-likeness of agents will improve users' interactions with agents. While designers have focused on visual realism, less attention has been paid to the effects of agents' behavioral realism on users' responses. This paper presents an empirical study that compared three theories of agent realism: Realism Maximization Theory, Uncanny Valley Theory, and Consistency Theory. Results of this study showed that people responded best to an embodied agent when it demonstrated moderately realistic, inconsistent behavior. These results support Uncanny Valley Theory and demonstrate the powerful influence of agent behavior on users' responses.

Tina Chen

Papers

Evaluating the effects of behavioral realism in embodied agents