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Showing papers by "Tony McEnery published in 2021"


Journal ArticleDOI
TL;DR: This article examined how patients use narratives to evaluate their experiences of healthcare services online and found that narratives are pervasive in this context, being present more than absent in the patients' comments, but are particularly prominent in comments which evaluate care negatively.
Abstract: This study examines how patients use narratives to evaluate their experiences of healthcare services online. The analysis draws on corpus linguistic techniques, specifically annotation, applying Labov and Waletzky’s (1967) framework to a sample of online comments about the NHS in England. Narratives are pervasive in this context, being present more than absent in the patients’ comments, but are particularly prominent in comments which evaluate care negatively. Evaluations can be accomplished through all the structural elements of the narrative, including in combination with one another. However, the presence and ordering of these elements does not seem to be influenced by the type of evaluation given (i.e. positive, negative or more neutral). As mediated social practice, the narratives are shaped by the technological affordances and social dynamics of this context, for instance in the placement of particular structural elements and the design of narratives for particular “imagined” audiences.

7 citations



Book
31 May 2021
TL;DR: The authors analyzed over two million words of texts produced by violent jihadists to identify and examine the linguistic strategies employed by Jihadists to try to persuade people to carry out violent acts, using a mixed methods approach.
Abstract: How do violent jihadists use language to try to persuade people to carry out violent acts? This book analyses over two million words of texts produced by violent jihadists to identify and examine the linguistic strategies employed. Taking a mixed methods approach, the authors combine quantitative methods from corpus linguistics, which allows the identification of frequent words and phrases, alongside close reading of texts via discourse analysis. The analysis compares language use across three sets of texts: those which advocate violence, those which take a hostile but non-violent standpoint, and those which take a moderate perspective, identifying the different uses of language associated with different stages of radicalization. The book also discusses how strategies including use of Arabic, romanisation, formal English, quotation, metaphor, dehumanisation and collectivisation are used to create in- and out-groups and justify violence.

5 citations