Background: Nowadays, existence of self-motivated and efficient human resource is a key
issue of great importance in the telecommunication industry. Considering that human
resource in an organization is significant resources, steps should be taken to find
the strong and weak points in enhancing the operation of increasing efficiency in
the firm. Moreover, job satisfaction has been considered one of the important factors in the provision of superior
performance and high quality services at the telecommunication industry. Problem: Considering the telecommunication
industry that is one of the primary industries in the poor performing sector of
Cameroon. An industry is growing at high speed by adopting unfair practices. Operators
are not satisfied with the current government regulations towards issuance of SIM’s
and the imposition of XAF 3.5 billion fine. Purpose: This study aimed to explore the impacts of job stress (JS), work environment
(WE), overall compensation benefits and pay (OCS), leadership, and moderating role
of leadership on employees’ job satisfaction (EJS). Method: A quantitative
method was employed in the sample size of 515 responses. A technique of random sampling
was used to select the respondents. Data was collected through a field survey by using a closed-ended questionnaire. The analysis
was done through SmartPLS 3.0. Results: The results have supported the hypothesized model. Indeed, findings proved
a significant relationship between JS, WE, OCS, leadership, and EJS. Leadership
significantly moderates the relationship
between JS, WE, OCS, and EJS. In particular, job JS has adverse effects on EJS. Originality/Value: This paper
helps the executives of telecommunication industry how to lessen the job stress
and increase the level of job satisfaction. This paper has implications for practitioners
and researchers interested in examining the moderating role of leadership on employee’s
job satisfaction. As well as work environment plays a critical role in the satisfaction
of employees.

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Impacts of Job Stress and Overall Compensation Benefits on Employees’ Job Satisfaction with Moderation Effect of Leadership: An Empirical Study in the Telecommunication Industry of Cameroon

The study aimed to explore the mediating role of work environment with employee job satisfaction, job stress and benefits and salary, to investigate the moderating effects of leadership between work environment and employee job satisfaction. The quantitative and inductive approach was used to collect data for 515 employees. The data was collected through a field survey with a closed-ended questionnaire methodology. The Smart-Partial Least Square (PLS-3.0) was used to analyze structural equation modeling (SEM) for studied variables. Furthermore, findings proved that there is a positive relationship between benefits and salary with employee job satisfaction. The work environment mediates the relationship between Benefits & salary and employee job satisfaction. Here, leadership moderates between work environment and employees' job satisfaction. The job stress has a relationship between employee job satisfaction, whereas, the work environment has a positive effect on job stress. This study assists the executive bodies of the telecommunication sector, how to reduce job stress and raise the level of job satisfaction among employees.

Effect of Job Stress, Benefits and Salary on Employee Job Satisfaction Based on Mediating and Moderating Role of Work Environment and Leadership: Evidence from Telecom Sector

With the continuous development and progress of society, the reform of higher education is gradually unfolding, and colleges and universities are responsible for the development of education. From ...

Management methods of college students in the new era based on the theory of educational cognition

Frontline power grid workers are always facing plenty of stressors such as aerial work and high job demands, which may lead them to be less satisfied with their job. Therefore, this study aims to investigate frontline power grid workers’ job satisfaction (JS) and explore how it can be improved by its relationship with personality traits and work–family support (WFS). Data from 535 frontline power grid workers were collected from two power supply bureaus in Guangdong Province, China. Structural equation modeling (SEM) was adopted to examine the structural relationship between personality traits taken as independent variables, JS as dependent variable, and WFS as mediator. The bootstrap method was used to test the significance of indirect effects. Results suggested the overall job satisfaction of our sample is 3.34 ± 0.55 on a scale ranging from 1 to 5, and significantly correlated with personality traits and WFS. Moreover, the results of SEM and bootstrap indicated that WFS partially mediates the effect of neuroticism on JS and fully mediates the effect of conscientiousness and extraversion on JS. These findings shed light on how personality traits and environmental factors jointly impact JS and highlight the important role of WFS among frontline power grid workers.

/pdf/the-relationship-between-personality-traits-work-family-dma4w8fo.pdf

The Relationship between Personality Traits, Work–Family Support and Job Satisfaction among Frontline Power Grid Workers

The purpose of this study is to examine the impact of supervisor support and working conditions on job satisfaction among teaching faculty in private engineering colleges. The study on job satisfac...

YM Deshpande

Papers

Working conditions and effective supervision: Does it matter for engineering faculty job satisfaction: