Salesforce.com

About: Salesforce.com is a based out in . It is known for research contribution in the topics: User interface & Object (computer science). The organization has 2418 authors who have published 2775 publications receiving 63956 citations.

Methods and Systems for Analyzing Search Terms in a Multi-Tenant Database System Environment

Abstract: Knowledge base is gaining popularity as a customer support tool. Customers search the knowledge base for solutions to their issues. Keywords searched in knowledge base are analyzed and reports are made available for managers and supervisors to understand the trends and requirements of customers. The number of keywords searched can be extremely large in some organizations. In this specification, storing the keywords in a meaningful way in order to generate report for further analysis is discussed. Efficient data storage helps in managing voluminous data and also reducing the amount of memory required to store the data. Any of the above embodiments can be used independently or together with any combination of other embodiments.

Real-time biometric monitoring and alert generation

Abstract: System and methods are described for real-time biometric monitoring and alert generation. A system may receive biometric data from a mobile device associated with a patient, and may identify a rule defined by a clinician. The system may generate alert data corresponding to a portion of the biometric data in response to determining that the portion of the biometric data satisfies the rule, and the alert data may be transmitted to a device associated with the clinician.

Method and system for filtering common fields across multiple data sets

Abstract: A system and method for display of graphical components on a user interface. Multiple components may be displayed on a graphical user interface an active dashboard. Each component is a graphical representation of a report generated from plurality of data fields stored in objects on a database. At least some of the reports are generated from different data models. The displayed components are filtered on the basis of at least one data field that is a common field among the different data models.

Techniques for processing group membership data in a multi-tenant database system

Abstract: In accordance with embodiments, there are provided techniques for processing group membership data in a multi-tenant database system. These techniques for processing group membership data in a multi-tenant database system may enable embodiments to provide great flexibility to a tenant of the architecture to select the content that may be perceived by the tenant users while allowing the owner of the architecture control over the content.

System, method and computer program product for storing a formula having first and second object fields

Abstract: In accordance with embodiments, there are provided mechanisms and methods for storing a formula having first and second object fields. These mechanisms and methods for storing a formula having first and second object fields can allow access to data from related object types other than the object type being currently accessed. The ability of embodiments to provide such access may allow access to additional contents of a database for performing validations, calculations, etc.