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Understanding the business benefits of ERP system use

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The article was published on 2006-01-01 and is currently open access. It has received 6 citations till now. The article focuses on the topics: New business development & Business analysis.

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Journal ArticleDOI

A multi-project model of key factors affecting organizational benefits from enterprise systems

TL;DR: A long-term, multi-project model of factors affecting organizational benefits from enterprise systems (ES), then a preliminary test of the model found all six factors to be important in explaining variance in organizational benefits in enterprise systems from the perspective of senior management.
Journal ArticleDOI

Managing user acceptance towards enterprise resource planning (ERP) systems: understanding the dissonance between user expectations and managerial policies

TL;DR: This article investigates the components of Effort-Performance Expectancy, Performance-Outcome Instrumentality and Outcome Valence as experienced by ERP users and the potential managerial actions affecting each corresponding motivational factor that may result in counter-productive dissonances.
Journal ArticleDOI

Understanding the role of managerial agency in achieving business benefits from ERP systems

TL;DR: This paper examines the role of managerial agency at all levels in four Australian manufacturing organizations in achieving business benefits from ERP systems during the post‐implementation period by providing theoretically based, detailed and interesting insights from four interpretive case studies.
Journal Article

Enterprise Integration in Business Education: Design and Outcomes of a Capstone ERP-based Undergraduate e-Business Management Course

TL;DR: This article describes the design, delivery, and outcomes of a course on enterprise integration at the senior undergraduate level in the e-business concentration in the University of New Brunswick’s Faculty of Business and offers several suggestions to potential providers of enterprise integration education to business students.
Proceedings Article

Assessing business benefits from ERP systems : an improved ERP benefits framework.

TL;DR: In addition to confirming th e existin g benefit dimension s an d categorie s of th e ER P benefits framework, the findings also provide some guidance on using the f ramework.
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