How can we make conversations more productive?
To make conversations more productive, it is important to establish psychological safety, where individuals feel free to speak up without fear of rejection or retribution . Leaders play a vital role in creating this environment by acknowledging their fallibility, encouraging participation from all, and modeling curiosity . It is also crucial to distinguish between productive and unproductive modes of participation, such as contributing, disrupting, processing, and withholding . To encourage contributing and processing, leaders should model learning-oriented conversations, challenge assumptions, and emphasize the value of processing in assessing performance . To diminish disrupting and withholding, leaders should present goals and timeframes, insist on adherence to company values, help individuals improve, and invite others to respond . By following these steps, leaders can foster productive conversations that positively impact change management, innovation, and employee motivation .
Answers from top 5 papers
| Papers (5) | Insight |
|---|---|
Open access•Journal Article | One way to make conversations more productive is through deliberative dialogue, which involves bringing citizens together to weigh options and make choices. |
| To make conversations more productive, it is important to establish realistic expectations, control the environment, express empathy, and use objective language. | |
| The paper discusses unpacking social media conversations to find productive dialogue. | |
| To make conversations more productive, leaders should encourage participation from all, model curiosity, present goals and timeframe, and set explicit norms for processing. | |
| The chapter suggests that a relational approach, historicizing temporal trajectories, and paying attention to language and discourse can make conversations more productive. |