How do maintenance and renovation impact the profitability of hotel facilities management?
Best insight from top research papers
Maintenance and renovation have a significant impact on the profitability of hotel facilities management. Proper maintenance ensures the proper functioning of equipment, greater reliability of services, and energy efficiency, leading to increased customer satisfaction and decreased repair and maintenance expenses . In the short term, renovation capital expenditures result in increased revenue, profitability gains, higher customer satisfaction, and decreased repair and maintenance expenses . However, in the long term, there is a decline in revenue and profitability, although customer satisfaction does not decline, and repair and maintenance expenses do not increase . Implementing a maintenance management system in accommodation facilities increases customer satisfaction and capacity utilization rate, leading to increased profitability . Additionally, introducing technical improvements in energy and water-consuming areas can lead to significant savings and a reduction in negative environmental impact, providing a competitive advantage for hotels .
Answers from top 5 papers
More filters
| Papers (5) | Insight |
|---|---|
| The provided paper does not directly address the impact of maintenance and renovation on the profitability of hotel facilities management. | |
9 Citations | The provided paper does not directly address the impact of maintenance and renovation on the profitability of hotel facilities management. |
1 Citations | The provided paper does not specifically discuss the impact of maintenance and renovation on the profitability of hotel facilities management. |
20 Citations | The paper states that renovation capital expenditure has a short-term beneficial impact on profitability, but in the long-term, there is a significant decline in revenue and profitability. However, the paper does not specifically mention the impact of maintenance on profitability. |
| The provided paper does not specifically mention the impact of maintenance and renovation on the profitability of hotel facilities management. |
Related Questions
How does maintenance impact the lifespan and productivity of infrastructure such as buildings and roads?4 answersMaintenance plays a crucial role in determining the lifespan and productivity of infrastructure like buildings and roads. Neglecting maintenance can lead to various negative consequences. Poor maintenance results in accelerated deterioration, reducing the useful life of assets and increasing costs for emergency repairs. In the case of roads, inadequate maintenance can lead to defects like potholes and missing road signs, compromising mobility and economic growth. Similarly, for buildings, lack of proper maintenance can contribute to decay, health concerns, and reduced profitability. Effective maintenance practices, on the other hand, can enhance asset longevity, ensure optimal functionality, and support economic growth and social development. Therefore, prioritizing maintenance is essential for sustaining infrastructure, maximizing productivity, and promoting overall societal well-being.
How international certification standards for facilities management help thd hotel businesses?4 answersInternational certification standards, such as ISO 41001, play a crucial role in enhancing hotel businesses by ensuring quality service delivery and operational efficiency. These standards provide benchmarks for service quality, management systems, and facility operations, contributing to customer satisfaction and competitive advantage. Despite challenges like low uptake and resistance to change, ISO certification is deemed highly applicable in the hotel sector, with potential benefits similar to those seen in other industries. The certification process involves various aspects, including staff professionalism, service quality, and operational protocols, all of which contribute to a positive guest experience and overall business success. Embracing ISO certification can lead to improved service delivery, increased customer loyalty, and a stronger market position for hotels in the competitive hospitality industry.
Can seasonality affect a hotel maintenance?5 answersSeasonality can indeed affect hotel maintenance. The fluctuations in hotel occupancy and revenues caused by seasonality can lead to inefficiency in the hotel business, including maintenance activities. Additionally, the impact of seasonality on hotel financial performance can affect the resources available for maintenance and repairs. The study by Ćorluka and Landvogt highlights that seasonal revenues can cause cash-flow discontinuities and low return on capital investment, making it difficult to attract investors or lenders. Furthermore, the study by Xie and Zhang suggests that tourism seasonality can affect hotels' exit risk, which may have implications for the long-term sustainability and maintenance of hotel establishments. Therefore, it is important for hoteliers to consider the effects of seasonality on maintenance activities and plan accordingly to ensure the efficient operation and upkeep of their properties.
What are the reasons to perform building maintenance?4 answersBuilding maintenance is performed for several reasons. Firstly, it is necessary to impede the deterioration process and ensure the continuous function of buildings. Neglected damage, unattended defects, and natural causes can lead to gradual deterioration, which maintenance activities aim to prevent. Secondly, regular maintenance helps maintain the reliability of the building and ensures it remains functional. By addressing architectural, structural, and mechanical maintenance, buildings can fulfill requirements for efficiency, safety, health, and comfort. Thirdly, maintenance reduces damage to the building, enhances comfort and safety for building users, and prolongs the building's lifespan. Lastly, maintenance activities allow buildings to adapt to changes in the activities of building owners or users, ensuring flexibility and optimal use. Overall, building maintenance is essential for preserving the building's functionality, prolonging its lifespan, and ensuring the safety and comfort of its users.
Why Building Maintenance is required?5 answersBuilding maintenance is required to ensure the reliability, functionality, and longevity of buildings. Regular maintenance helps to minimize damage and the need for repairs, allowing the building to achieve its design life with fewer disruptions. It also helps to maintain efficiency, environmental harmony, safety, health, comfort, and convenience within the building. Maintenance costs increase over time due to inflation, making it essential to plan and budget for maintenance activities. Evaluating the performance status of maintenance is crucial to understand the reality of maintenance in construction projects and to improve building preservation. Proper maintenance activities are necessary to support the activities of building owners or users and to accommodate changes in their needs. Neglecting maintenance can lead to gradual deterioration of buildings, affecting their function and performance. Efficient maintenance practices are essential to ensure the continuous function of buildings and to meet building standards. Building maintenance is important for creating a clean and convenient urban environment and for providing a comfortable working environment in office buildings.
Why maintenance gaining importance in the construction industry?3 answersMaintenance is gaining importance in the construction industry due to several factors. Firstly, the use of less-durable materials in construction has made long-term planning for maintenance essential in order to ensure profitability. Secondly, the neglect of building maintenance in the past has led to low morale among those involved in its management and execution, as well as low productivity. Additionally, the globalization of the economy has resulted in construction firms striving to achieve internationally accepted quality construction work, making it critical for organizations to have a Quality Management System (QMS) to ensure quality in the construction industry. Furthermore, the improvement of an existing QMS through flexibility and innovation can enhance product and service quality, which in turn advances the organization's business objectives. Lastly, the maintenance of heavy construction equipment is vital for construction contractors, as a regular preventive maintenance program can reduce field breakdowns, improve equipment utilization, and increase productivity.