How does manual SLA monitoring affect the relationship between parties in e-commerce?
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Manual SLA monitoring can have an impact on the relationship between parties in e-commerce. Monitoring can be seen as a way to ensure that service providers are meeting the performance guarantees specified in the SLAs. It provides a means to accurately measure network path characteristics and determine if they are in compliance with the agreed-upon targets . In the context of service marketplaces, SLA monitoring supports the creation, negotiation, and provisioning of services based on SLAs . However, it is important to note that monitoring can also be seen as a form of surveillance, which may raise concerns about trust and privacy. The tension between monitoring and trust needs to be carefully considered, especially in cases where previously established trust has broken down .
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| The provided paper does not discuss manual SLA monitoring or its effect on the relationship between parties in e-commerce. | |
| The provided paper is about monitoring SLE in routine clinical practice and does not provide any information about manual SLA monitoring in e-commerce. | |
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| The provided paper does not discuss the relationship between parties in e-commerce or the impact of manual SLA monitoring on this relationship. |
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