How effective are communication training programs in improving patient outcomes and reducing adverse events in healthcare settings?4 answersCommunication training programs have been shown to be effective in improving patient outcomes and reducing adverse events in healthcare settings. For example, a study conducted in an obstetric department found that an interprofessional team training program led to a significant reduction in preventable adverse events. Another study focused on nurses working in ICUs found that a training program on individualized communication protocol with comatose patients resulted in significant improvements in nurses' knowledge and practice related to communication. Additionally, a simulation-based training program in communication skills for healthcare workers in an academic tertiary hospital showed individual and overall improvement in post-test scores, as well as positive participant feedback and high instructor performance satisfaction. These findings suggest that communication training programs can effectively enhance patient care, experiences, and outcomes in healthcare settings.
How does communication affect bedside handover?4 answersEffective communication plays a crucial role in bedside handover. It improves interprofessional communication among nurses, leading to better teamwork, information exchange, and discussions. Bedside handover allows for safe communication between professionals, reducing errors and distractions. It also empowers patients and includes them in their own recovery process. By involving patients in bedside handovers, there is an increase in patient-centeredness and patient involvement in care. Communication techniques like the Situation, Background, Assessment, Recommendation (SBAR) method further enhance the quality of nursing care during handoff. Overall, effective communication during bedside handover improves patient safety, care coordination, and patient-centeredness, while reducing communication breakdowns and errors.
Should nursing handover be standardised?4 answersNursing handover should be standardized to improve communication and patient safety. Standardization helps ensure that important information is not lost or omitted during handoffs. It also provides a clear and consistent structure for handover communication. Nurses in small and medium-sized hospitals, in particular, need standardized handover education strategies that are suitable for their personnel systems. Lack of standardized guidelines and checklists for handover can lead to errors and misunderstandings. Implementing a standardized tool for handover can help reduce omissions and improve the quality of information transfer. Nurses believe that standardized handover practices can enhance the quality of patient care and their own sense of accomplishment. Therefore, standardizing nursing handover is crucial for improving communication, reducing errors, and enhancing patient care in healthcare settings.
Impact communication among staff and providers? With patients?5 answersEffective communication among healthcare staff and providers is crucial for optimal health outcomes. Barriers to communication can exist, such as lack of information, lack of time, and the need for additional support. Communication concerns and strategies vary among different provider types, with clinicians, social workers/navigators, and attorneys each having their own perspectives and approaches. Communication between providers and patients is also important, particularly for older patients, as it can impact patient-centered outcomes such as satisfaction, quality of care, and physical and mental health. Preferences for communication modalities differ between providers/staff and patients, with providers/staff favoring online communication platforms while patients prefer in-person or telephone communication. However, the use of electronic secure messaging systems like MiCare shows promise in improving patient-provider communication, although further research is needed to understand patient preferences and address provider/staff workloads. Overall, effective communication among staff, providers, and patients is critical for successful information transfer and positive health outcomes.
How can communication be improved between healthcare professionals to improve patient care?5 answersEffective communication between healthcare professionals is crucial for improving patient care. Clinicians and other service providers can enhance their communication practices by using fine-tuned messaging, personalization, and a collaborative approach. Training programs can be implemented to provide healthcare professionals with key strategies and communication skills to navigate interactions within healthcare teams. Additionally, healthcare professionals should encourage patients to be transparent about their online health information searches, as this can prompt different communicative strategies and improve shared decision-making. In language discordant consultations, healthcare professionals can employ a combination of communication strategies, such as simplifying information, maintaining eye contact, and involving other stakeholders, to meet the cognitive and affective needs of migrant patients. Furthermore, the utilization of modern communication technologies, such as telemedicine, secure messaging, and patient portals, can enhance communication channels in medical clinics, leading to improved efficiency, accessibility, and patient satisfaction.
What are the benefits of using the SBAR communication model for nursing students?5 answersThe use of the SBAR communication model has several benefits for nursing students. Firstly, it improves their communication clarity and confidence, as well as their problem-solving processes and team efficacy. Additionally, it enhances critical thinking disposition, self-efficacy, and communication competence among nursing students. The SBAR model is also effective in improving clinical teaching ability and can be used as a method of handover education for nursing students. Furthermore, when combined with empathy nursing, the SBAR communication system has been found to improve postoperative negative emotions and enhance the quality of nursing care for patients undergoing tracheotomy. Overall, the SBAR communication model is a valuable tool for nursing students, helping them develop essential skills and improve patient care outcomes.