How does the implementation of the Reading billing system impact customer satisfaction among Cagayan electric customers?
Best insight from top research papers
The implementation of the Reading billing system has a positive impact on customer satisfaction among Cagayan electric customers. The system allows for convenient searching of reading-check-billing data, enabling administrators to easily register, record, and file each piece of data . Additionally, the system offers customers the ability to view and pay their bills online, as well as history trace and analyze their consumption, leading to better control over their usage . The system also provides a hardcopy bill option that can be sent to customers via a collection center connected to the billing system through a private communication network . The introduction of the system's heat dissipation function ensures efficient cooling and maintenance of the system's performance . Overall, the Reading billing system enhances the customer experience by providing convenient access to billing information, promoting energy management, and improving the efficiency of the billing process.
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| Papers (5) | Insight |
|---|---|
01 Dec 2012 21 Citations | The provided paper does not mention anything about the impact of the implementation of the Reading billing system on customer satisfaction among Cagayan electric customers. |
| The provided paper does not mention anything about the impact of the implementation of the Reading billing system on customer satisfaction among Cagayan electric customers. | |
| The provided paper does not mention anything about the impact of the meter-reading billing system on customer satisfaction among Cagayan electric customers. | |
Open access•Proceedings Article 11 Jul 2005 | The provided paper does not mention the impact of the implementation of the reading billing system on customer satisfaction among Cagayan electric customers. |
Patent 24 Aug 2016 1 Citations | The provided paper does not mention anything about the impact of the reading billing system on customer satisfaction among Cagayan electric customers. |
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