How does user feedback influence the success of social software upgrades?
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User feedback plays a crucial role in the success of social software upgrades. It helps in identifying, prioritizing, and managing software requirements during the evolution process . User feedback collected from online channels such as social media, forums, and review systems provides valuable information that can be used to understand user needs and improve software systems . However, analyzing and understanding online feedback can be challenging as it lacks direct mapping to requirements and user context data . To overcome this, a novel approach is proposed that involves pulling feedback from users while they are using the software. This approach includes structuring feedback requests, linking feedback to requirements, embedding feedback with user context information, and analyzing collected feedback using predefined interpretation rules . By incorporating user feedback into the software evolution process, developers can make informed decisions, improve user satisfaction, and ensure the success of software upgrades .
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| Papers (4) | Insight |
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Open access 23 Jun 2020 2 Citations | The provided paper does not specifically address the influence of user feedback on the success of social software upgrades. |
| The provided paper does not directly address the influence of user feedback on the success of social software upgrades. The paper focuses on enhancing software evolution requirements engineering based on user feedback, but it does not discuss the impact of user feedback on the success of social software upgrades. | |
01 Aug 2020 4 Citations | The provided paper does not directly address the influence of user feedback on the success of social software upgrades. The paper focuses on automatic requirements elicitation from social media and does not discuss the impact of user feedback on software upgrades. |
Open access•Dissertation 01 Jan 2015 4 Citations | The provided paper does not directly address the influence of user feedback on the success of social software upgrades. The paper focuses on the engineering of an adaptive and socially-aware feedback acquisition process. |
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