Search or ask a question

How doesExternal factors significantly influence the ecommerce success ?

Service provider

Quality (business)

Best insight from top research papers

External factors play a crucial role in influencing the success of e-commerce ventures. Factors such as customer demand, competition, culture, religion, personal characteristics, language, government support, reputation, and the quality of the website all contribute significantly to the outcomes of e-commerce adoption. For instance, customer demand can drive e-commerce adoption but may not necessarily lead to cost reduction; instead, focusing on improving competitiveness can yield more benefits. Additionally, factors like security, confidentiality, web design, and customer service can impact customer opinions, emotions, perceived risk, and purchase intentions, showcasing the multifaceted influence of external elements on e-commerce success. Therefore, understanding and effectively managing these external factors are essential for enhancing the performance and outcomes of e-commerce initiatives.

Answers from top 4 papers

PDF

Open Access

More filters

Papers (4)	Insight
Open access•Proceedings Article•DOI Factors Affecting E-Commerce Adoption and Their Impact on SMEs' Performance: A Case Study of Jabodetabek Region Ratnaningsih Hidayati, Ririh Kusuma Permatasari, Ashry Noviana Fairy - Show less +2 more 01 Sep 2019 2 Citations	External factors, such as the external environment, have a positive but not significant influence on SMEs' performance in e-commerce adoption in the Jabodetabek region.
Proceedings Article•DOI Sustainable Internet service provider selection: Affected by internal and external factors (quality and reputation) Nastaran Hajiheydari, Babak Hazaveh Hesar Maskan, Mahdi Ashkani - Show less +2 more 01 Apr 2017 2 Citations	External factors, such as reputation, impact customer opinions on broadband service providers' websites. Security, web design, and customer service influence emotions and purchase intentions, affecting success.
Open access Impact of external factors on determiningE-commerce benefits among SMEs inMalaysia Mira Kartiwi, Husnayati Hussin, Mohd Adam Suhaimi, Mohamed Jalaldeen Mohamed Razi, Amin Ruhul - Show less +4 more 03 Jul 2018 15 Citations	External factors like customer demand and competition can impact E-commerce success among Malaysian SMEs. Customer-driven adoption may not reduce operational costs, while competitiveness-focused adoption can yield expected benefits.
Open access Significant Success Factors of E-Commerce Exterior Factors Proceeding to Situation of Corporate Sectors Pushpendra Kumar Rawat, Abhay Upadhayay - Show less +1 more 01 Jan 2013 1 Citations	External factors such as culture, religion, personal characteristics, language, and government support significantly influence e-commerce success beyond traditional business management frameworks.

My columns

Related Questions

What factors influence customer satisfaction on e-commerce?4 answersFactors influencing customer satisfaction in e-commerce include user experience design (UXD) aspects like ease of navigation, clarity of product information, visual design, and speed of page loading. Additionally, factors such as web design, security, responsiveness, and trust play crucial roles in enhancing customer satisfaction in e-commerce websites for home products. Moreover, elements like price, reliability, assurance, and empathy positively impact customer satisfaction with e-commerce delivery services, with assurance being the strongest predictor. Furthermore, customer satisfaction in e-commerce platforms is influenced by logistics, price, freshness, quality, and packaging of products offered by merchants. These findings emphasize the significance of various factors in shaping customer satisfaction levels in the e-commerce domain.

What are the most important factors that contribute to the success of online selling platforms?5 answersProduct rating, market share, and clickstream are crucial factors influencing online sales success on different platforms. Product rating and market share positively impact sales, with market share having a higher relative impact on traditional B2C platforms compared to O2O platforms. Trust and commitment are essential for continuous user support on internet financial sales platforms, with elements like platform assurance and government regulation positively influencing trust. Building a good reputation through factors like customer services, after-sales services, and product quality is vital for sellers to compete and sustain in online markets. The success of e-commerce platforms relies on critical factors like system quality, information, service quality, user satisfaction, and net benefits, as proposed by DeLone and McLean's model.

What are the most important factors that affect the success of an e-commerce business?4 answersThe most important factors that affect the success of an e-commerce business include SEO, social media, and content marketing for boosting website traffic and brand awareness. Customer relationship management (CRM) tactics such as personalized interactions, fast customer service, and loyalty programs help develop strong customer relationships and improve customer satisfaction. Supply chain management is crucial for inventory management, delivery, and order fulfillment. Responsive design and mobile apps are essential for a good user experience due to the rise of mobile devices. Data analytics and insights help e-businesses make data-driven decisions, understand client behavior, and spot market trends. Other factors that contribute to e-commerce success include customer satisfaction, government policy, website service quality, customer support system, electronic word of mouth, and personalization. Technology, government policy, and marketing channels are also important perspectives to consider. Design and site presentation, e-marketing techniques, trading, delivery and customer support, and site's reliability, safety, and reputation are additional factors that affect the success of an online store.

What are the critical success factors for electronic commerce?5 answersThe critical success factors for electronic commerce include customer satisfaction, user interface, gender-related approach to e-commerce platform, company's association with customers, data breach, digital literacy, localization of internet content, digital infrastructure, government policy, organizational factors, individual factors, environmental factors, technological factors, networks and cooperation, management commitment, and knowledge and expertise in digital business. These factors influence the adoption and success of e-commerce platforms, particularly in developing countries and SMEs. The success of e-commerce platforms can be measured by system quality, information, service quality use, user satisfaction, and net benefits. Understanding and leveraging these critical success factors can enhance customer value and promote the adoption of e-commerce platforms.

What are the factors that contribute to the success of online shopping?4 answersFactors that contribute to the success of online shopping include convenience, well-designed websites offering a wide selection of items, recommendations and evaluations from friends, family, and online groups, quality and price, degree of store loyalty, brand reputation, customer's age, gender, and income. Other factors include price, trust, promotion, easiness, service quality, and product. Additionally, factors such as innovation, outstanding customer service, execution, and diversification contribute to the success of online shopping platforms like Amazon.com. In the Indian e-commerce industry, factors such as technology, government policy, and marketing channels play a crucial role in the success of online retail. Furthermore, success and hindrance factors of online shopping for selected electronics goods can be influenced by monthly income.

What are the internal and external factors that influence business success?4 answersInternal and external factors influence business success. Internally, factors such as motivation, venture capital, entrepreneurial knowledge, and business networks have a positive effect on business success. Additionally, factors like the ability and willingness to work hard and strong determination also contribute to business success. Externally, market analysis is essential to identify opportunities and threats in the marketplace, which is necessary for building commercial strategies and achieving business success. Furthermore, factors like socio-economic and culture, market and network, family support, and self-motivation have a significant and positive influence on women entrepreneur business success. However, factors like government support, financial and fund support, and social media may not have a significant influence on women entrepreneur business success.

See what other people are reading

What are best practices of performance management appraisals in non-profit governmental institution?

The best practices of performance management appraisals in non-profit governmental institutions involve focusing on key components such as the purpose of the appraisal, reliability of ratings, and providing assurance to employees, as highlighted in various studies. Performance appraisals should aim to motivate employees by ensuring fairness and accuracy in the evaluation process. Additionally, aligning performance management systems with organizational strategies and core values is crucial for effective performance management in non-profit organizations. Establishing transparent and motivating appraisal systems, as seen in the case of a charitable organization in West Bengal, can enhance staff performance and contribute to organizational excellence. Furthermore, the emphasis on continuous improvement and employee motivation through performance appraisals is essential for the success of non-governmental organizations.What are the current trends and developments in ESG (Environmental, Social, and Governance) disclosure practices across various industries?

Current trends in ESG disclosure practices reveal a growing emphasis on integrating sustainability into corporate strategies. Studies highlight the significance of the "S" and "G" dimensions in influencing controversies within European markets. Research indicates that factors like board CSR orientation, GRI, and cultural dimensions impact ESG disclosure practices in Europe, with individualism and feminine cultures positively associated with increased disclosure levels. The UN Sustainable Development Goals are urging organizations to adopt ESG measures, with a shift towards sustainable investments and a focus on ESG's impact on financial performance and risk reduction. However, SMEs in Saudi Arabia exhibit a lack of awareness regarding ESG practices and their impact on sustainability performance, indicating a need for greater understanding and implementation of ESG disclosures.Is management more focused on B2B or B2C?

Management in modern business is increasingly focused on both B2B (Business-to-Business) and B2C (Business-to-Consumer) models. The evolution of E-commerce has made these models crucial for the survival and growth of enterprises, especially in times of crisis. While B2C E-commerce facilitates connecting consumers with relevant merchants and earning commission rewards, B2B transactions between enterprises like wholesalers and manufacturers are equally vital. Historical analyses of companies like Heineken reveal the different approaches required for B2B and B2C relationships, emphasizing the significance of both in business operations. The integration of technologies like IoT, Mobile, Cloud, and Machine Learning in fault-tolerant architectures for smart meters further highlights the importance of catering to both business and consumer needs. Overall, modern management strategies recognize the essential roles played by both B2B and B2C interactions in ensuring business success and sustainability.What is primary forces of education leadership untuk menarik minat pelanggan?

The primary forces of education leadership to attract customers involve various strategies such as enhancing competitiveness, offering flexible class schedules to meet market demands, evaluating and improving promotional strategies effectively, and implementing comprehensive marketing strategies involving external and internal marketing efforts. These forces include building strong leadership aspects within higher education institutions to drive competitiveness, providing convenient class options, assessing and enhancing promotional activities, and engaging in interactive marketing approaches. By focusing on these aspects, educational institutions can effectively attract and retain students by meeting their needs and expectations through innovative leadership and marketing initiatives.What is students contentment?

Students' contentment refers to their level of satisfaction and happiness with various aspects of their educational experience. It encompasses factors such as academic quality, research opportunities, recreational activities, technology usage, service quality, and the realization of partial satisfactions. Contentment is crucial for universities as it influences student retention, productivity, and overall growth. Research indicates that understanding students' needs, expectations, and satisfaction levels is essential for educational institutions to improve and enhance the quality of education provided. Factors like alexithymia, gender, and quality of life can also impact students' contentment levels. Ultimately, fostering student contentment is vital for creating a positive and enriching learning environment.What factors contribute to the productivity level of college teachers?

Factors contributing to the productivity of college teachers include human resource management practices like recruitment processes, training, and staff welfare. Additionally, the adoption of productivity software, influenced by factors such as perceived usefulness, ease of use, subjective norms, professional reputation, job relevance, output quality, facilitating conditions, and self-efficacy, plays a crucial role in enhancing teachers' productivity. Moreover, the scientific potential of teachers, improved through harmonizing the structure of their personality and professional educational activities, is vital for quality teaching in colleges. Furthermore, factors like motivation, job safety, family support, self-determination, and supervisor behavior significantly impact the motivation and productivity of female university teachers. Understanding government policies and active roles of lecturers also contribute to teaching productivity in colleges and universities.How effective are virtual influencers compared to human influencers?

Virtual influencers are gaining traction in marketing, presenting both opportunities and challenges. Research indicates that virtual influencers offer benefits such as full control, time and cost savings, and flexibility in brand campaigns. However, concerns exist regarding their ability to display emotional reactions and build trust, which are strengths of human influencers. Studies suggest that the persuasiveness of virtual influencers can be comparable to human influencers, especially when incorporating humanlike visual cues and high interactivity, which enhance source credibility and effectiveness in promoting corporate social responsibility and brand reputation. Despite this, human influencers still outperform virtual influencers due to issues like the inability to identify with digital entities and doubts about their authenticity and empathy.What are the potential drawbacks of incentivisation and target cost contracting in construction industry?

In the construction industry, incentivization and target cost contracting can have drawbacks despite their potential benefits. One major issue lies in the design of incentive schemes, where targets are often unilaterally set by the owner, leading to potential inefficiencies. Additionally, the risk-sharing ratio in cost incentive contracts can incentivize contractors to inflate target costs to maximize profit, creating distrust and straining collaborative relationships. Moreover, the misalignment of commercial incentives in projects utilizing Integrated Project Delivery (IPD) and Target Value Design (TVD) can lead to client dissatisfaction, cost overruns, and adversarial relationships among project participants. These challenges highlight the importance of carefully structuring incentivization mechanisms and target cost contracts to ensure efficiency and collaboration in construction projects.Which NGOs are involved in the conflict in Yemen?

Oxfam, CARE, and GenCap are non-governmental organizations (NGOs) actively involved in addressing the impact of armed conflict in Yemen. Oxfam, CARE, and GenCap collaborated to collect and analyze data to inform humanitarian responses and programming in Yemen, particularly focusing on understanding the differential impacts of conflict on men, women, boys, and girls. Additionally, local non-governmental organizations (NGOs) in Yemen have been studied to explore the challenges and progress in localizing humanitarian action. The study highlighted the obstacles faced by local NGOs in achieving genuine empowerment through localisation despite some advancements in technical-operational aspects.What role does future technology play in transforming tech companies decision making speculative design 10 year?

Future technology, such as Artificial Intelligence (AI), plays a pivotal role in transforming decision-making processes within tech companies through various means. AI enables businesses to predict consumer behavior, customize products, and enhance marketing strategies. Additionally, the integration of AI in decision-making systems can lead to more efficient and informed choices, driving organizational success and shaping future business practices. Moreover, the use of speculative design in exploring technological potentialities can augment employee creativity and well-being, facilitating collaborative exploration of alternative futures of work with novel technologies like AI. This amalgamation of AI and speculative design not only enhances decision-making but also broadens the debate on the social and moral implications of new technologies, fostering public participation and critical engagement with imagined futures.What is the value of small ruminants exports in Jordan?

The value of small ruminants in Jordan is significant to the agricultural sector. Small ruminants, including sheep and goats, play a crucial role in the livelihoods of farmers and pastoralists in various regions. In Jordan, small ruminants contribute to the overall agricultural GDP, with dairy cattle and small ruminants generating around JD385 million. Studies have shown that small ruminants can provide substantial returns, with small ruminant enterprises in certain areas yielding a return of 19.8% from the capital invested, surpassing returns from crop production enterprises. However, challenges exist in the export market chain for small ruminants, with quality constraints hindering exports from regions like Afar. Despite these challenges, the economic value and importance of small ruminants in Jordan's agricultural landscape remain significant.