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Our results have implications for intelligent email system design, email client interfaces, and reducing email strain.
In order to design a robot as a viable communication medium, it is essential to consider how these ecologies can be mediated and supported.
By using the robot service specification, we can provide novel services combining various kinds of service components.
Email interaction is useful in education, screening, safety instructions and follow-up care.
By combining analysis tools, it may be possible to gain detailed information in the area of email forensic.
These data provide pedagogically relevant information about the function of email in internal and external communication, its intimate relationship with spoken communication, the importance of intertextuality in email chains and the length, language and structure of email messages.