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Is Employees and organizational culture most relevant driver of Service Companies’ sustainability pro-activeness and strategies? 


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Employees and organizational culture play a crucial role in driving sustainability proactiveness and strategies in service companies. Research indicates that employees' proactiveness, information exchange, and engagement are essential for embedding sustainability. Organizational culture, including dimensions like teamwork, leadership behavior, and internal communication, not only drives employee engagement but also directly impacts sustainability dimensions such as social, environmental, and economic aspects. Moreover, the cultural dimension is identified as a key driver for integrating sustainability into corporate strategy, emphasizing the importance of cultural change in organizations to support sustainability initiatives. Therefore, employees and organizational culture are indeed significant drivers influencing service companies' sustainability proactiveness and strategies, highlighting the critical role they play in fostering a sustainable organizational environment.

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Employees and organizational culture are crucial drivers of service companies' sustainability strategies, as highlighted in the paper's conceptual framework linking organizational culture, employee engagement, and business sustainability dimensions.
Employees and organizational culture significantly impact service companies' sustainability strategies. The management's attitude in shaping culture can either enhance or hinder organizational sustainability, as shown in the Israeli taxi company case study.
Yes, the cultural dimension, along with employees, is a key driver of sustainable development strategies in service companies, as highlighted in the integrated five-dimensional approach proposed in the paper.
Employees' rewards/reinforcements and connectedness, rather than organizational culture, are key drivers of information exchange for sustainability in service companies, as per the study.

Related Questions

How does the differently organization culture influence the organizational sustainability?9 answersOrganizational culture significantly influences organizational sustainability, albeit in varied and complex ways. The research by Rodrigues shows that in the cardboard sector of the Metropolitan District of Quito, organizational culture, particularly a clan-based culture, does not significantly influence sustainable development, indicating a weak and non-significant correlation between the two variables. This finding contrasts with the broader assertion that cultural sustainability, as the fourth pillar alongside social, economic, and environmental issues, is indispensable for sustainable development, emphasizing the role of culture in shaping societal decisions and beliefs. Lazar et al. further elaborate on this by highlighting how different types of organizational culture and normative commitment impact sustainability in supply chains, with clan culture positively affecting sustainable development. This is echoed in the study by Halmaghi et al., which integrates sustainable development management with organizational culture, suggesting that organizational culture can act as an internal barometer for sustainability. Yang's research supports this by identifying a positive correlation between certain organizational culture values, such as agility and innovation, and corporate sustainability performance. Conversely, a study on the "Big Disconnect" in corporate sustainability reveals that hierarchy and market-oriented cultures tend to support weak sustainability, whereas clan-oriented cultures reduce weak sustainability, indicating the nuanced role of culture in sustainability efforts. Loffredo's review underscores the potential of organizational culture in fostering sustainability innovation, suggesting that culture can be leveraged or changed to advance sustainability. Musial's research, however, indicates that certain cultures, specifically market and hierarchical, may negatively impact environmental performance in high-polluting industries. Li et al. discuss the positive effect of employees' cultural intelligence on sustainable innovation behavior, highlighting the importance of managing organizational cultural diversity. Lastly, the strategic implications of organizational culture on knowledge, learning, and innovation are analyzed, suggesting a direct and positive relationship with sustainable organizational practices. Collectively, these studies illustrate the multifaceted influence of organizational culture on sustainability, ranging from direct positive impacts to complex interactions that may either support or hinder sustainability efforts.
How does organizational culture affect employees?5 answersOrganizational culture significantly impacts employees in various ways. Research shows that organizational culture plays a crucial role in guiding employee behavior, affecting their attitude, engagement with the company's brand, and ultimately influencing their performance. Studies have found that a positive organizational culture enhances employee engagement dimensions like vigor, dedication, and absorption, leading to favorable outcomes both within and outside the workplace. Moreover, a strong organizational culture fosters solidarity, belonging, and integration among employees, ultimately increasing their motivation levels. Transparent communication within organizational culture has been identified as a mediator that positively influences employees' mental health, emphasizing the importance of a supportive work environment for overall well-being.
Why is organisational culture important?5 answersOrganizational culture is important because it influences employee behavior, commitment, and performance, ultimately impacting the overall efficiency and productivity of the organization. It helps in defining the values, norms, goals, and expectations shared by all members of the organization, creating a sense of identity and purpose. Organizational culture also plays a role in shaping employees' orientation towards understanding and achieving organizational goals. It can influence the adoption of different cultural characteristics, such as clan, adhocracy, market, and hierarchy, which in turn affect the organization's functioning. Additionally, a strong organizational culture enhances productivity and efficiency among members, leading to better research, publication, creativity, innovativeness, learning, and career prospects. Understanding and managing organizational culture is crucial for organizations to achieve desired quality and performance improvements.
How does organizational environmental culture affect employee engagement?5 answersOrganizational environmental culture has a significant impact on employee engagement. A positive organizational culture, characterized by shared values, beliefs, and behaviors, fosters employee engagement by providing a supportive and inclusive work environment where employees feel valued, motivated, and empowered to contribute their best. Employees who value the environment can feel increased workplace engagement when they believe their employer is genuinely working to reduce its environmental impacts. Additionally, the components of organizational culture, such as employee vigor, dedication, and absorption, are significantly related to employee engagement. Furthermore, a supportive work environment can increase the degree of employee engagement, making them more attached to their roles. However, the impact of work environment on employee engagement may be mediated by ethical decision-making. Overall, a positive organizational environmental culture plays a crucial role in promoting employee engagement and creating a favorable work environment.
How does organizational culture affect employee engagement?2 answersOrganizational culture has a significant positive effect on employee engagement. Several components of organizational culture, such as employee vigor, dedication, and absorption, are significantly related to employee engagement dimensions. Organizational culture plays a vital role in engaging employees and enhancing their performance. It encourages uniformity among members of the organization, leading to increased commitment, group efficiency, and overall employee performance. While the direct influence of organizational culture on employee engagement may not be significant, when mediated by organizational commitment, there is a significant positive relationship between the two variables. Organizational culture also has a direct and significant positive influence on employee engagement and performance, and an indirect positive effect on employee performance through employee engagement. Additionally, organizational culture and work engagement have an effect on employee performance, which is mediated by employee loyalty.
Can an organization be strong in organizational culture but weak in other components for sustainability?5 answersAn organization can be strong in organizational culture but weak in other components for sustainability. Organizational culture plays a crucial role in driving sustainability practices and innovation within an organization. However, existing models on organizational culture often do not have a sustainability-oriented focus. This gap in the literature has led to the development of a sustainability organizational culture model, which emphasizes the importance of shared values and vision in driving sustainability practices. Additionally, the study of companies listed on the Corporate Sustainability Index found variations in the presentation and organization of sustainability content on their websites, indicating potential deviations in their commitment to sustainability. Therefore, while a strong organizational culture can support sustainability aspirations, it is important for organizations to also focus on other components, such as strategy and practice, to ensure comprehensive sustainability efforts.

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