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Showing papers on "Crisis management published in 1969"


Journal ArticleDOI
TL;DR: In this article, the authors reported that staff-line conflicts may be less severe and essentially different in nature than had been previously assumed, and that general agreement between workers was found to be more common.
Abstract: Data reported in this paper indicate that staff-line conflicts may be less severe and essentially different in nature than had been previously assumed. Analysis indicates general agreement between ...

10 citations


01 Jan 1969
TL;DR: The United States is just getting around to coming up with an acceptable term to describe the way the nation wields information as power: Strategic Communication as discussed by the authors, which is defined as: Focused United States Government processes and efforts to understand and engage key audiences in order to create, strengthen, or preserve conditions favorable to advance national interests and objectives through the use of coordinated information, themes, plans, programs, and actions synchronized with other elements of national power.
Abstract: : Only recently has emphasis on the information element of power surfaced as a key contributor to strategic success. The United States is just getting around to coming up with an acceptable term to describe the way the nation wields information as power: Strategic Communication. The government is still arguing about the pure definition of this term, but, to establish a baseline, consider the definition from the DoD's Quadrennial Defense Review. Strategic Communication is defined as: Focused United States Government (USG) processes and efforts to understand and engage key audiences in order to create, strengthen, or preserve conditions favorable to advance national interests and objectives through the use of coordinated information, themes, plans, programs, and actions synchronized with other elements of national power. Strategic communication in disasters serves several purposes: first, it can serve to manage the expectations of the public regarding the capabilities and potential assistance provided at all levels of government; second, it provides public information prior to and during the event to facilitate the safety and security of U.S. citizens; and finally, it can, if effectively used in conjunction with visible ongoing relief efforts, serve to increase the credibility of government and serve as a calming influence to the citizenry. Strategic communication during domestic disasters also serves a foreign policy role. Effective USG strategic communication can portray the United States as a capable, efficient, and effective responder to the needs of its people and so send a message to emerging democracies regarding the role of government toward the needs of its citizens. On the other hand, poor USG strategic communication can contribute to the opposite perception world-wide. Hurricane Katrina provides an excellent example of the impact of strategic communication on the perceptions of victims, the U.S. domestic population, and foreign audiences.

2 citations



Journal ArticleDOI
01 Aug 1969
TL;DR: In this paper, the authors suggest that the world badly needs management theory and sharply improved management practice, in firms meeting the criteria of levels D, C, and B management suggested above.
Abstract: Conclusion: In its present form, the world badly needs management theory and sharply improved management practice, in firms meeting the criteria of levels D, C, and B management suggested above, ex...

1 citations