Showing papers on "Differentiated service published in 1984"
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01 Jan 1984
TL;DR: In this paper, the authors highlight those areas where the interaction between marketing and after-sales service is greatest, starting with the demand for service, and highlight the areas where marketing success is affected by service.
Abstract: Marketing success is affected by service in two ways:
(1)
By winning or losing hardware and software business
(2)
By being a source of revenue and profit in its own right
Here, we highlight those areas where the interaction between marketing and after-sales service is greatest, starting with the demand for service.
17 citations
Proceedings Article•
01 Jan 1984
TL;DR: Identity enforcement and identity bridging become central in ensuring Business Service Network flexibility without compromising trust-based security as corporate boundaries become porous to trading partner interactions.
Abstract: Identity Management is a critical aspect of deploying secure SOA-based Business Services Networks. Establishing trusted Business Services Networks require applicationand user-level authentication and authorization of invoked services. In effective BSNs, service invocations should seamlessly traverse corporate boundaries. With loosely coupled and chained Web Services, building trusted Business Networks require flexibility in Identity Management across protocols and messages. As corporate boundaries become porous to trading partner interactions, identity enforcement and identity bridging become central in ensuring Business Service Network flexibility without compromising trust-based security.
2 citations