Service innovation depends on ambiguous designing and using knowledge. But this knowledge is embedded in ongoing practice, so capturing it requires the practices themselves to be organized somehow....

Organizing Practices in Services: Capturing Practice-Based Knowledge for Innovation:

This paper investigates how resources available in urban agglomerations influence the organizational form, innovation activity and collaborative linkages of knowledge-intensive business services (KIBS) firms. Compared with their counterparts elsewhere, KIBS located in Norwegian large city labour market regions are more likely to be independent of multi-establishment business organizations and thus reliant on resources available externally, in their locations. This is most pronounced in the central and Western business districts of the capital, wherein independent KIBS exhibit high turnover of professionals and are less inclined to engage actively in innovation. Yet, those that do engage use the capital region economy as a platform for engaging with both domestic and international collaboration partners. Only by consecutively analysing these aspects and accounting for the selection processes involved is the empirical analysis able to uncover contrasting firm-level responses to the same urban economy resour...

Urban agglomerations, knowledge-intensive services and innovation: establishing the core connections

An introduction to cybernetics.

Innovation Organizing Practices in Services: Capturing Practice-Based Knowledge for

The following sections are included:IntroductionThe Traditional View of Innovation: A Systems PerspectiveA New Paradigm in Innovation ManagementPink: A Case of KIBSFurther Reflections on Innovation and the New ParadigmReferences

B. Dankbaar

Papers

Towards a new paradigm? innovation management in knowledge-intensive business services