Opinion mining is considered as a subfield of natural language processing, information retrieval and text mining. Opinion mining is the process of extracting human thoughts and perceptions from unstructured texts, which with regard to the emergence of online social media and mass volume of users’ comments, has become to a useful, attractive and also challenging issue. There are varieties of researches with different trends and approaches in this area, but the lack of a comprehensive study to investigate them from all aspects is tangible. In this paper we represent a complete, multilateral and systematic review of opinion mining and sentiment analysis to classify available methods and compare their advantages and drawbacks, in order to have better understanding of available challenges and solutions to clarify the future direction. For this purpose, we present a proper framework of opinion mining accompanying with its steps and levels and then we completely monitor, classify, summarize and compare proposed techniques for aspect extraction, opinion classification, summary production and evaluation, based on the major validated scientific works. In order to have a better comparison, we also propose some factors in each category, which help to have a better understanding of advantages and disadvantages of different methods.

A survey on classification techniques for opinion mining and sentiment analysis

Although of high relevance to political science, the interaction between technological change and political change in the era of Big Data remains somewhat of a neglected topic. Most studies focus on the concept of e-government and e-governance, and on how already existing government activities performed through the bureaucratic body of public administration could be improved by technology. This article attempts to build a bridge between the field of e-governance and theories of public administration that goes beyond the service delivery approach that dominates a large part of e-government research. Using the policy cycle as a generic model for policy processes and policy development, a new look on how policy decision making could be conducted on the basis of ICT and Big Data is presented in this article.

https://www.tandfonline.com/doi/pdf/10.1080/10919392.2015.1125187

Big data in the policy cycle: Policy decision making in the digital era

https://research-information.bris.ac.uk/files/115786680/IJPE_Big_data_review.pdf

A multidisciplinary perspective of big data in management research

Text mining has become one of the trendy fields that has been incorporated in several research fields such as computational linguistics, Information Retrieval (IR) and data mining Natural Language Processing (NLP) techniques were used to extract knowledge from the textual text that is written by human beings Text mining reads an unstructured form of data to provide meaningful information patterns in a shortest time period Social networking sites are a great source of communication as most of the people in today’s world use these sites in their daily lives to keep connected to each other It becomes a common practice to not write a sentence with correct grammar and spelling This practice may lead to different kinds of ambiguities like lexical, syntactic, and semantic and due to this type of unclear data, it is hard to find out the actual data order Accordingly, we are conducting an investigation with the aim of looking for different text mining methods to get various textual orders on social media websites This survey aims to describe how studies in social media have used text analytics and text mining techniques for the purpose of identifying the key themes in the data This survey focused on analyzing the text mining studies related to Facebook and Twitter; the two dominant social media in the world Results of this survey can serve as the baselines for future text mining research

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A survey of text mining in social media: Facebook and Twitter perspectives

This paper presents a content-based image retrieval technique that focuses on extraction and reduction in multiple features. To obtain multi-level decomposition of the image by extracting approximation and correct coefficients, discrete wavelet transformation is applied to the RGB channels initially. Therefore, both approximation and correct coefficients are applied to the dominant rotated local binary pattern termed as texture descriptor which is computationally effective and rotationally invariant. For a local neighbor patch, a rotation invariance function image is obtained by measuring the descriptor relative to the reference. The proposed approach contains the complete structural information extracted from the local binary patterns and also extracts the additional information using the information of magnitude, thereby achieving extra discriminative power. Then, GLCM description is used by obtaining the dominant rotated local binary pattern image to extract the statistical characteristics for texture image classification. The proposed technique is applied to CORAL dataset with the help of particle swarm optimization-based feature selector to minimize the number of features that can be used during the classification process. The three classifiers, i.e., support vector machine, K-nearest neighbor, and decision tree, are trained and tested. The comparison is based in terms of Accuracy, precision, recall, and F-measure performance metrics for classification. Experimental results show that the proposed approach achieves better accuracy, precision, recall, and F-measure values for most of the CORAL dataset classes.

A novel content-based image retrieval approach for classification using GLCM features and texture fused LBP variants

In this paper, we illustrate how to combine supervised machine learning algorithms and unsupervised learning techniques for sentiment analysis and opinion mining purposes. To this end, we describe a multi-stage method for the automatic detection of different opinion trends. The proposal has been tested on real textual data available from comments introduced in a weblog, connected to organizational and administrative affairs in a public educational institution. The use of the described tool, given its potential impact to obtain valuable knowledge from opinion streams created by commenters, may be straightforwardly extended, for example, to the detection of opinion trends concerning policy decision making or electoral campaigns.

Cesar Alfaro

Papers

A multi-stage method for content classification and opinion mining on weblog comments

A framework for risk management decisions in aviation safety at state level

Forecasting and assessing consequences of aviation safety occurrences

On deciding how to decide: Designing participatory budget processes

A participatory budget model under uncertainty