An intelligent automated assistant system engages with the user in an integrated, conversational manner using natural language dialog, and invokes external services when appropriate to obtain information or perform various actions. The system can be implemented using any of a number of different platforms, such as the web, email, smartphone, and the like, or any combination thereof. In one embodiment, the system is based on sets of interrelated domains and tasks, and employs additional functionally powered by external services with which the system can interact.

Intelligent Automated Assistant

Systems and methods are provided for receiving speech and non-speech communications of natural language questions and/or commands, transcribing the speech and non-speech communications to textual messages, and executing the questions and/or commands. The invention applies context, prior information, domain knowledge, and user specific profile data to achieve a natural environment for one or more users presenting questions or commands across multiple domains. The systems and methods creates, stores and uses extensive personal profile information for each user, thereby improving the reliability of determining the context of the speech and non-speech communications and presenting the expected results for a particular question or command.

Systems and methods for responding to natural language speech utterance

The various methods and devices described herein relate to devices which, in at least certain embodiments, may include one or more sensors for providing data relating to user activity and at least one processor for causing the device to respond based on the user activity which was determined, at least in part, through the sensors. The response by the device may include a change of state of the device, and the response may be automatically performed after the user activity is determined.

Automated Response to and Sensing of User Activity in Portable Devices

A mobile system is provided that includes speech-based and non-speech-based interfaces for telematics applications. The mobile system identifies and uses context, prior information, domain knowledge, and user specific profile data to achieve a natural environment for users that submit requests and/or commands in multiple domains. The invention creates, stores and uses extensive personal profile information for each user, thereby improving the reliability of determining the context and presenting the expected results for a particular question or command. The invention may organize domain specific behavior and information into agents, that are distributable or updateable over a wide area network.

Mobile systems and methods of supporting natural language human-machine interactions

A virtual assistant uses context information to supplement natural language or gestural input from a user. Context helps to clarify the user's intent and to reduce the number of candidate interpretations of the user's input, and reduces the need for the user to provide excessive clarification input. Context can include any available information that is usable by the assistant to supplement explicit user input to constrain an information-processing problem and/or to personalize results. Context can be used to constrain solutions during various phases of processing, including, for example, speech recognition, natural language processing, task flow processing, and dialog generation.

Using context information to facilitate processing of commands in a virtual assistant

Disambiguating a speech recognition grammar in a multimodal application, the multimodal application including voice activated hyperlinks, the voice activated hyperlinks voice enabled by a speech recognition grammar characterized by ambiguous terminal grammar elements, including maintaining by the multimodal browser a record of visibility of each voice activated hyperlink, the record of visibility including current visibility and past visibility on a display of the multimodal device of each voice activated hyperlink, the record of visibility further including an ordinal indication, for each voice activated hyperlink scrolled off display, of the sequence in which each such voice activated hyperlink was scrolled off display; recognizing by the multimodal browser speech from a user matching an ambiguous terminal element of the speech recognition grammar; selecting by the multimodal browser a voice activated hyperlink for activation, the selecting carried out in dependence upon the recognized speech and the record of visibility.

Disambiguating A Speech Recognition Grammar In A Multimodal Application

Methods, apparatus, and computer program products are described for document session replay for multimodal applications. including identifying, by a multimodal browser in dependence upon a log produced by a Form Interpretation Algorithm (‘FIA’) during a previous document session with a user, a speech prompt provided by a multimodal application in the previous document session; identifying, by a multimodal browser in replay mode in dependence upon the log, a response to the prompt provided by a user of the multimodal application in the previous document session; retrieving, by the multimodal browser in dependence upon the log, an X+V page of the multimodal application associated with the speech prompt and the response; rendering, by the multimodal browser, the visual elements of the retrieved X+V page; replaying, by the multimodal browser, the speech prompt; and replaying, by a multimodal browser, the response.

Document Session Replay for Multimodal Applications

A method, system and apparatus for enabling voice clicks in a multimodal page. In accordance with the present invention, a method for enabling voice clicks in a multimodal page can include toggling a display of indicia binding selected user interface elements in the multimodal page to corresponding voice logic; and, processing a selection of the selected user interface elements in the multimodal page through different selection modalities. In particular, the toggling step can include toggling a display of both indexing indicia for the selected user interface elements, and also a text display indicating that a voice selection of the selected user interface elements is supported.

Enabling voice click in a multimodal page

Methods, apparatus, and products are disclosed for adjusting a speech engine for a mobile computing device based on background noise, the mobile computing device operatively coupled to a microphone, that include: sampling, through the microphone, background noise for a plurality of operating environments in which the mobile computing device operates; generating, for each operating environment, a noise model in dependence upon the sampled background noise for that operating environment; and configuring the speech engine for the mobile computing device with the noise model for the operating environment in which the mobile computing device currently operates.

Adjusting a speech engine for a mobile computing device based on background noise

Methods, apparatus, and computer program products for providing a context-based grammar for automatic speech recognition, including creating by a multimodal application a context, the context comprising words associated with user activity in the multimodal application, and supplementing by the multimodal application a grammar for automatic speech recognition in dependence upon the context.

Charles W. Cross

Papers

Disambiguating A Speech Recognition Grammar In A Multimodal Application

Document Session Replay for Multimodal Applications

Enabling voice click in a multimodal page

Adjusting a speech engine for a mobile computing device based on background noise

Context-based grammars for automated speech recognition