Social networking on smartphones: When mobile phones become addictive

What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences

Value co-creation and purchase intention in social network sites: The role of electronic Word-of-Mouth and trust - A theoretical analysis

THIS is a single volume, easy to handle and read, containing explanations of philosophical terms and outline accounts of schools of thought, special subjects and individual thinkers. It looks as though the efforts of a number of specialists had been put together in alphabetical order with little editing. Many of the articles are just right; for example, that on ‘Hegelianism’, and most of the definitions of Aristotelian terms. A few articles are too brief for clarity; many are too long and try to do too much. The Dictionary of Philosophy Edited by Dagobert D. Runes. Pp. viii + 343. (London: George Routledge and Sons, Ltd., 1944.) 27s. 6d. net.

The Dictionary of Philosophy

Ease of use and usefulness are believed to be fundamental in determining the acceptance and use of various, corporate ITs. These beliefs, however, may not explain the user’s behavior toward newly emerging ITs, such as the World-Wide-Web (WWW). In this study, we introduce playfulness as a new factor that reflects the user’s intrinsic belief in WWW acceptance. Using it as an intrinsic motivation factor, we extend and empirically validate the Technology Acceptance Model (TAM) for the WWW context. # 2001 Elsevier Science B.V. All rights reserved.

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Beyond the Usefulness and Ease of Use : Extending the TAM for a World - Wide - Web Context

https://thekeep.eiu.edu/cgi/viewcontent.cgi?article=1006&context=business_fac

It is not for fun: An examination of social network site usage

The explosion of e-commerce activities required industry and academia to understand the key determinants of consumers' online repurchase intention. We developed an integrated model by examining how...

/pdf/an-integrated-model-for-customer-online-repurchase-intention-t435h59jg9.pdf

An Integrated Model for Customer Online Repurchase Intention

Although both anecdotal and academic sources have suggested that interpersonal recommendation is an important means to promote mobile applications (apps), little to no research has investigated this topic To fill the void, we develop a research model based on the Customer Value, Satisfaction, and Loyalty Framework (VSL) While prior VSL studies treated customer value as a black box and examined its effects as a whole, this research breaks down customer value to utilitarian benefits (consisting of app utility and app quality), hedonic benefits (consisting of app aesthetics and enjoyment), monetary sacrifices and non-monetary sacrifices (consisting of technicality, knowledge of alternative quality and privacy risk) This research extends VSL to the mobile app context and discerns factors that influence app recommendation Based on the data analysis of 347 app users, we found that intention to recommend is a strong predictor of app recommendation behavior Satisfaction with apps, users' app continuance intention, and hedonic benefits obtained from using apps are the direct antecedents of intention to recommend Moreover, non-monetary sacrifices and utilitarian benefits have indirect effects on intention to recommend through satisfaction and app continuance intention Contrary to our hypotheses, we did not find the significant effects of monetary sacrifices in the refined VSL We also provide a detailed discussion about these findings, and the theoretical and practical implications of the research This paper initially examines why people recommend apps to others, an IT behavior that is critical to the success of mobile appsThe present paper develops a research model based on the customer value, satisfaction, and loyalty framework (VSL) and identifies specific benefits and sacrifices associated with app usage to refine the VSL modelThe identification of the knowledge of alternative quality factor examines users' IT behaviors with consideration of the effects of alternativesThis paper contributes to the electronic word-of-mouth research by looking into (1) how individuals' perceive the value of mobile applications and (2) why individuals are willing to make the recommendation

A customer value, satisfaction, and loyalty perspective of mobile application recommendations

Purpose




This research posits that e-vendors can use product aesthetic information (PAI) as a strategic positing tool to shape consumers’ perceptions of e-vendors’ websites.




Design/methodology/approach




To test this framework, variations on a garment’s color (a crucial element of product aesthetics) are presented to four different treatment groups to determine whether aesthetic treatment influences the perception of the website.




Findings




The results suggest that consumers who consider a product visually appealing also perceive the e-vendor’s website as useful, resulting in enjoyment of the shopping experience. Positive perceptions lead consumers to form positive attitudes toward the vendor’s website.




Originality/value




While product aesthetics is well-studied in marketing and psychology, its relevance to the e-commerce domain is relatively underexplored. To fill the void, the paper proposes a theoretical framework that explains how PAI influences buyers’ cognitive and affective evaluations of their online shopping experiences, which in turn shapes their attitudes toward e-vendors’ sites.

The effect of product aesthetics information on website appeal in online shopping

The purpose of this work is to examine the Information Technology (IT) Alignment Planning process-a strategic IT planning process created to complement the corporate planning process used by a major utility company in the Midwest-so that it could serve as a template for other organizations. Corporate planning activities produced the divisional strategies, critical success factors, and goals that then were used to by the IT Alignment Planning process to align IT within the company. Using an action research approach, the principal author worked with the company CIO as an IT management and research consultant for a four-year period, having organizational and planning influence over the IT division of the company and its relationships with its clients. In his action research role, the principal author, together with the CIO, developed and tested an IT Alignment Planning model, first as a pilot project and then as a full company IT model. This paper describes theft111 company IT Alignment Planning model. As described by the authors' model, the IT Alignment Planning process involves making the best possible use of IT resources to meet a corporation's business objectives. Fifty-eight managers from five major business units participated in the study. Several important factors and their resulting benefits were identified. The model spreadsheet utilized an intuitive color-coded alternative to statistical output that was readily accepted by management. The study found that the process helped to align IT with business strategies and improved and facilitated communication on ITproject management and development.

Chenyan Xu

Papers

It is not for fun: An examination of social network site usage

An Integrated Model for Customer Online Repurchase Intention

A customer value, satisfaction, and loyalty perspective of mobile application recommendations

The effect of product aesthetics information on website appeal in online shopping

Aligning Information Technology With Business Strategy: An Action Research Approach