Danièle Roberge

TL;DR: Having a primary physician and greater continuity of care with this physician are factors associated with decreased emergency department use by elderly people, particularly those living in urban areas.

TL;DR: A metasummary of qualitative studies of patients’ experience with care to identify measurable elements that recur over a variety of contexts and health conditions as the basis for a generic measure of management continuity.

TL;DR: A scale for measuring patient perception of quality of care following a visit to a doctor that can be used by physicians or primary health care units and has a wide range of applications is presented.

TL;DR: The instrument reliably assesses both positive and negative dimensions of continuity of care across the entire system, and the subscales correlate with continuity effects.

TL;DR: Centralized waiting lists for unattached patients in Quebec seem to be achieving their twofold objective of attaching patients to a family physician and giving priority to vulnerable patients, however, the demand for attachment seems to exceed the supply and there appears to be a tension between giving priorityto vulnerable patients and attaching of a large number of patients.