According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Out of the Crisis

Given the central role that software development plays in the delivery and application of information technology, managers are increasingly focusing on process improvement in the software development area. This demand has spurred the provision of a number of new and/or improved approaches to software development, with perhaps the most prominent being object-orientation (OO). In addition, the focus on process improvement has increased the demand for software measures, or metrics with which to manage the process. The need for such metrics is particularly acute when an organization is adopting a new technology for which established practices have yet to be developed. This research addresses these needs through the development and implementation of a new suite of metrics for OO design. Metrics developed in previous research, while contributing to the field's understanding of software development processes, have generally been subject to serious criticisms, including the lack of a theoretical base. Following Wand and Weber (1989), the theoretical base chosen for the metrics was the ontology of Bunge (1977). Six design metrics are developed, and then analytically evaluated against Weyuker's (1988) proposed set of measurement principles. An automated data collection tool was then developed and implemented to collect an empirical sample of these metrics at two field sites in order to demonstrate their feasibility and suggest ways in which managers may use these metrics for process improvement. >

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A metrics suite for object oriented design

Economic Control of Quality of Manufactured Product.

During the past 20 years, research in the behavioral sciences has become increasingly sophisticated. New findings concerning the brain and behavior have forced upon us the unpleasant necessity of reexamining our models. Concepts once useful, such as "the unconscious," "regression," and "motivation," no longer serve to adequately encompass the data. Ashby is a representative of this new order of sophistication in research, as he proceeds to investigate the problem of the brain's orderliness. He accepts, as fact, that the nervous system behaves adaptively and assumes that it is, in its essentials, mechanistic. These two data are approached as not irreconcilable. From this point, he proceeds to examine dynamic systems from the standpoint of rigorous scientific —dominantly mathematical—logic until he has evolved a theoretical counterpart of brain functioning. He then builds and experiments with a prototype electronic model, which he names the "Homeostat," and tests various aspects of his theories of

Design for a Brain

https://www.sdmetrics.com/down/bwdp00.pdf

Exploring the relationship between design measures and software quality in object-oriented systems

With the flood of data produced by today’s information systems, something must be done to allow business decision-makers to extract the information the data contains. The recent advances in visualization technologies provide the capability to begin to use human visual/spatial abilities to solve the abstract problems found in business. If business problems can be visualized with an appropriate representation, then it may be possible to use innate spatial/visual abilities to allow the business decision-maker to separate the “wheat from the chaff.” This tutorial surveys the issues related to applying visualization technologies to business problem solving.

/pdf/business-information-visualization-16h1myyhbe.pdf

Business information visualization

A model for the emerging area of software complexity measurement of OO systems is required for the integration of measures defined by various researchers and to provide a framework for continued investigation. We present a model, based in the literature of OO systems and software complexity for structured systems. The model defines the software complexity of OO systems at the variable, method, object, and system levels. At each level, measures are identified that account for the cohesion and coupling aspects of the system. Users of OO techniques perceptions of complexity provide support for the levels and measures.

A software complexity model of object-oriented systems

Organizations would like to capture and merge the perceptions of key individuals into an organizational memory. Various cognitive mapping approaches have been used to identify and capture these perceptions. However, merging the cognitive maps of individuals into a collective cognitive map to represent the shared perceptions has been problematic. Due to the merging problems, the creation of collective cognitive maps is impractical for many organizational situations. In this paper, we describe and demonstrate a cognitive mapping based methodology and system that eliminates the merging problem, supports data collection, and provides data analyses to uncover both individual and collective cognitive maps.

Group cognitive mapping: a methodology and system for capturing and evaluating managerial and organizational cognition

This study investigates the relationship between three visual representations (two‐dimensional, three‐dimensional fixed, and three‐dimensional rotatable) of multidimensional data, and the subjects' ability to make predictions based on the data. Output of a momentum accounting system was simulated and graphics were rendered based on that information. An interactive computer program was developed and used to administer the laboratory experiment and collect results. Subjects made prediction decisions based on the graphics produced for four companies. Each subject made predictions for one type of graphics representation for each of the four companies. Subjects using three‐dimensional data that could be rotated provided the most accurate predictions. This finding is significant in a systems environment where visualizations and graphics are steadily increasing. The results should be considered when developing systems to provide accounting system users with information for making decisions, especially when the i...

A Comparison of Three Visual Representations of Complex Multidimensional Accounting Information

An acceptable measure of software quality must quantify software complexity. Traditional software metrics such as lines of code, software science and cyclomatic complexity are investigated as possible indicators of complexity of object-oriented systems. This research reports the effects of polymorphism and inheritance on the complexity of object-oriented systems are measured by the traditional metrics. The results of this research indicate that traditional metrics are applicable to the measurement of the complexity of object-oriented systems. >

David P. Tegarden

Papers

Business information visualization

A software complexity model of object-oriented systems

Group cognitive mapping: a methodology and system for capturing and evaluating managerial and organizational cognition

A Comparison of Three Visual Representations of Complex Multidimensional Accounting Information

Effectiveness of traditional software metrics for object-oriented systems