Showing papers by "Didier Gourc published in 2020"

Integrated approach for risk management in servitization decision-making process

Abstract: Purpose The paper proposes an innovative systemic method helping decision-makers to control servitization transition process, through decision process risk diagnosis. Design/methodology/approach The proposed method is based on the modeling of decision processes and risk identification and analysis. This method was based on an action-research approach, in close relationship with two companies (SMEs). The paper develops the feasibility experiment at Automelec company. Findings The method was successfully implemented and delivered concrete diagnosis results. Research limitations/implications The generalization of the applicability of the method needs to be tested on several different cases. Practical implications The first practical implication is related to the efficiency of the method to help decision-makers in a servitization context to limit uncertainty and get a global view of the weaknesses of their decision-making process, it raises their awareness about servitization transition for their companies. Furthermore, the method also helps to explain the strategy of a servitization transition. It enhances the level of maturity of the decision process of the company, and can be used as a training/learning tool for managers. Social implications The results brought by the research contribute to give the decision-making boards for organization living a servitization transition and especially SMEs a better control over the servitization decision process and related risks, which will increase the economic stability of the company and its vision over long, medium and short horizons. This will bring positive impact on the overall economic and social environment and networks of the servitized SME, and enhance the confidence of coworkers, subcontractors and clients. Originality/value The first originality of the paper is related to the new way of considering risk, not only as an analysis criterion but as the central driver in steering a strategic transition for the company, such as servitization. The second originality of the study is about assessing risk occurrence over a decision-making process through decision reliability and decision confidence.

Traceability and Risk Management in Multi-modal Container Transport: A Small - Scale Review of methods and technologies

Abstract: Increasing flexibility and responsiveness are the opportunities that smart logistics offers to companies The risks in the multi-modal transport of goods are constantly increasing because of the development of the supply chain network Logistics solutions providers are oblige to ensure safety and integrity of the transported goods through better traceability This work deals with the traceability and supply chain risk management of containers during multi-modal expeditions using real-time Data The main objective of this article is to analyse proposed solutions to improve the efficiency of the supply chain by acting on risk management in containers transport A future approach to improve the real-time management of shipments by taking into account random events is mentioned