F
Francesco Polese
Researcher at University of Salerno
Publications - 163
Citations - 4246
Francesco Polese is an academic researcher from University of Salerno. The author has contributed to research in topics: Service (business) & Service-dominant logic. The author has an hindex of 28, co-authored 156 publications receiving 3682 citations. Previous affiliations of Francesco Polese include Information Technology University & University of Cassino.
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A Brief Review of Systems Theories and Their Managerial Applications
TL;DR: Systems theory is an interdisciplinary theory about every system in nature, in society and in many scientific domains as well as a framework with which the authors can investigate phenomena from a holistic approach.
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Smart Service Systems and Viable Service Systems: Applying Systems Theory to Service Science
Sergio Barile,Francesco Polese +1 more
TL;DR: The most important finding of the study is that the VSA provides valuable insights into the design and management of smart service systems, especially with regard to harmonisation, systems governance, and successful value co-creation processes.
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Toward a Service (Eco)Systems Perspective on Value Creation
TL;DR: It is proposed that cross-disciplinary scholarly efforts are necessary in order to develop models and frameworks that can simplify the complexity of social and economic exchange in meaningful ways and ultimately inform practice and public policy.
Journal ArticleDOI
Smart Service Systems and Viable Service Systems: Applying Systems Theory to Service Science
Sergio Barile,Francesco Polese +1 more
TL;DR: In this article, a review of recent developments in service theory and systems theory with a view to identifying common features between the two is presented, and the issue of whether so-called "smart service systems" can be understood in terms of the "viable systems approach" of systems theory.
Journal ArticleDOI
A Brief Review of Systems Theories and Their Managerial Applications
TL;DR: In this article, the authors argue that we are not able to fully comprehend a phenomenon simply by breaking it up into elementary parts and then reforming it; instead, we instead need to apply a global vision to underline its functioning.