Heiko Wieland

TL;DR: In this article, the role of institutions in innovation from a service-ecosystems perspective is explored, which helps to unify diverging views on innovation and extend the research regarding innovation systems.

TL;DR: It is proposed that cross-disciplinary scholarly efforts are necessary in order to develop models and frameworks that can simplify the complexity of social and economic exchange in meaningful ways and ultimately inform practice and public policy.

TL;DR: In this paper, the core concepts of service-dominant logic (service-for-service exchange, value co-creation, value propositions, resource integration, and highly collaborative relationships) point to a generic actor conceptualization in which all actors engaged in exchange (e.g., firms, customers, etc.) are viewed as service providing, value creating enterprises.

TL;DR: In this paper, the authors draw on institutional theory and service-dominant logic to advance a service ecosystems perspective and define selling in terms of the interaction between actors aimed at creating and maintaining thin crossing points.

TL;DR: In this article, the authors propose a business model concept that, using a fractal approach, connects business models to technological and market innovation and questions several cornerstone strategic concepts by reconceptualizing business model development from a firm-centric activity that promotes owning key resources and altering sets of decision variables to one that highlights the facilitation of broad institutional change processes.