This paper differs from previous examinations of organizational learning in that it is broader in scope and more evaluative of the literatures. Four constructs related to organizational learning knowledge acquisition, information distribution, information interpretation, and organizational memory are articulated, and the literatures related to each are described and critiqued.

The literature on knowledge acquisition is voluminous and multi-faceted, and so the knowledge acquisition construct is portrayed here as consisting of five subconstructs or subprocesses: 1 drawing on knowledge available at the organization's birth, 2 learning from experience, 3 learning by observing other organizations, 4 grafting on to itself components that possess knowledge needed but not possessed by the organization, and 5 noticing or searching for information about the organization's environment and performance. Examination of the related literatures indicates that much has been learned about learning from experience, but also that there is a lack of cumulative work and a lack of integration of work from different research groups. Similarly, much has been learned about organizational search, but there is a lack of conceptual work, and there is a lack of both cumulative work and syntheses with which to create a more mature literature. Congenital learning, vicarious learning, and grafting are information acquisition subprocesses about which relatively little has been learned.

The literature concerning information distribution is rich and mature, but an aspect of information distribution that is central to an organization's benefitting from its learning, namely how units that possess information and units that need this information can find each other quickly and with a high likelihood, is unexplored. Information interpretation, as an organizational process, rather than an individual process, requires empirical work for further advancement. Organizational memory is much in need of systematic investigation, particularly by those whose special concerns are improving organizational learning and decision making.

https://www.jstor.org/stable/pdfplus/2634941.pdf

Organizational Learning: The Contributing Processes and the Literatures

While computer-mediated communication use and research are proliferating rapidly, findings offer contrasting images regarding the interpersonal character of this technology. Research trends over the history of these media are reviewed with observations across trends suggested so as to provide integrative principles with which to apply media to different circumstances. First, the notion that the media reduce personal influences—their impersonal effects—is reviewed. Newer theories and research are noted explaining normative “interpersonal” uses of the media. From this vantage point, recognizing that impersonal communication is sometimes advantageous, strategies for the intentional depersonalization of media use are inferred, with implications for Group Decision Support Systems effects. Additionally, recognizing that media sometimes facilitate communication that surpasses normal interpersonal levels, a new perspective on “hyperpersonal” communication is introduced. Subprocesses are discussed pertaining to re...

Computer-Mediated Communication Impersonal, Interpersonal, and Hyperpersonal Interaction

Pursuing a nodal (i.e., subsidiary) level of analysis, this paper advances and tests an overarching theoretical framework pertaining to intracorporate knowledge transfers within multinational corporations (MNCs). We predicted that (i) knowledge outflows from a subsidiary would be positively associated with value of the subsidiary’s knowledge stock, its motivational disposition to share knowledge, and the richness of transmission channels; and (ii) knowledge inflows into a subsidiary would be positively associated with richness of transmission channels, motivational disposition to acquire knowledge, and the capacity to absorb the incoming knowledge. These predictions were tested empirically with data from 374 subsidiaries within 75 MNCs headquartered in the U.S., Europe, and Japan. Except for our predictions regarding the impact of source unit's motivational disposition on knowledge outflows, the data provide either full or partial support to all of the other elements of our theoretical framework. Copyright © 2000 John Wiley & Sons, Ltd.

https://www.jstor.org/stable/pdfplus/3094239.pdf

Knowledge flows within multinational corporations

Border Gateway Protocol (BGP) is the protocol backing the core routing decisions on the Internet. It maintains a table of IP networks or 'prefixes' which designate network reachability among autonomous systems (AS). Point of concern in BGP is its lack of effective security measures which makes Internet vulnerable to different forms of attacks. Many solutions have been proposed till date to combat BGP security issues but not a single one is deployable in practical scenario. Any security proposal with optimal solution should offer adequate security functions, performance overhead and deployment cost. This paper critically analyzes the deployment issues of best three proposals considering trade-off between security functions and performance overhead.

Comparative analysis of

Several theories and much experimental research on relational tone in computer-mediated communication (CMC) points to the lack of nonverbal cues in this channel as a cause of impersonal and task-oriented messages. Field research in CMC often reports more positive relational behavior. This article examines the assumptions, methods, and findings of such research and suggests that negative relational effects are confined to narrow situational boundary conditions. Alternatively, it is suggested that communicators develop individuating impressions of others through accumulated CMC messages. Based upon these impressions, users may develop relationships and express multidimensional relational messages through verbal or textual cues. Predictions regarding these processes are suggested, and future research incorporating these points is urged.

Interpersonal Effects in Computer-Mediated Interaction: A Relational Perspective

This study was designed to explore the relationships between subordinates' perceptions of their supervisors' involvement in organizational politics and subordinates' perceptions of supervisory work facilitation, satisfaction with supervision, and openness in superior‐subordinate communication. Results suggest that subordinates who perceive their supervisors as highly involved in politics are less open in communication and less satisfied with their supervisors than subordinates who perceive their supervisors as moderately or minimally involved in politics.

An Exploratory Study of Subordinates' Perceptions of Supervisory Politics.

(1984). The Employment Screening Interview: An Organizational Assimilation and Communication Perspective. Annals of the International Communication Association: Vol. 8, Communication Yearbook 8, pp. 137-163.

The Employment Screening Interview: An Organizational Assimilation and Communication Perspective

The audio and videotapes of actual employment screening interviews conducted at a university placement center were analyzed in order to determine the relationships among certain interviewer verbal behaviors, applicants’ perceptions of their interviewers as empathic listeners, and actual interview outcomes (receiving/not receiving a second interview offer). Analyses revealed the frequency with which interviewers made interruptive statements to be significantly and negatively associated with applicants’ perceptions of empathic listening. However, screening interviews from which second interview offers were eventually made were not differentiated either by applicants’ empathie listening perceptions or interviewers’ empathie listening behaviors from interviews from which no offers were forthcoming.

Verbal Correlates of Interviewer Empathic Listening and Employment Interview Outcomes.

Although questions represent one of the primary means of information exchange in the employment interview, empirical research exploring interview questioning has been an infrequent object of review and interpretation. This article attempts to alleviate this situation by providing a cross-disciplinary review and analysis of research related to interviewer and applicant questioning processes in the employment interview. Toward this end, our literature analysis is organized into three primary sections: (a) constraints and antecedent factors associated with asking questions in the interview; (b) characteristics of interview questions; and (c) the consequences or outcomes of questioning. Within each of these sections findings pertaining to interviewer and applicant question usage are described and critiqued. Subsequently, we discuss pragmatic implications for interview practice that can be extrapolated from our analysis of the literature. Finally, in the last section we present a number of conclusions concerni...

Interviewer and Applicant Questioning Behavior in Employment Interviews

This research explored how organizations use retirement preparation programs to help employees anticipate their disengagement from the communication environment of work and develop realistic expectations of post‐retirement communication changes they may experience. In addition, the study attempted to assess the nature, functions, and goals of organizational communication between retired employees and their former organizations (and their members). In order to achieve the above objectives a survey was sent to representatives of Fortune 100 organizations to determine their organizations’ policies, procedures, and philosophies with respect to the above issues.

Fredric M. Jablin

Papers

An Exploratory Study of Subordinates' Perceptions of Supervisory Politics.

The Employment Screening Interview: An Organizational Assimilation and Communication Perspective

Verbal Correlates of Interviewer Empathic Listening and Employment Interview Outcomes.

Interviewer and Applicant Questioning Behavior in Employment Interviews

Retirement preparation programs and organizational communication