A review of research into automation in tourism: Launching the Annals of Tourism Research Curated Collection on Artificial Intelligence and Robotics in Tourism

Artificial intelligence (AI) is a powerful concept still in its infancy that has the potential, if utilised responsibly, to provide a vehicle for positive change that could promote sustainable transitions to a more resource-efficient livability paradigm. AI with its deep learning functions and capabilities can be employed as a tool which empowers machines to solve problems that could reform urban landscapes as we have known them for decades now and help with establishing a new era; the era of the “smart city”. One of the key areas that AI can redefine is transport. Mobility provision and its impact on urban development can be significantly improved by the employment of intelligent transport systems in general and automated transport in particular. This new breed of AI-based mobility, despite its machine-orientation, has to be a user-centred technology that “understands” and “satisfies” the human user, the markets and the society as a whole. Trust should be built, and risks should be eliminated, for this transition to take off. This paper provides a novel conceptual contribution that thoroughly discusses the scarcely studied nexus of AI, transportation and the smart city and how this will affect urban futures. It specifically covers key smart mobility initiatives referring to Connected and Autonomous Vehicles (CAVs), autonomous Personal and Unmanned Aerial Vehicles (PAVs and UAVs) and Mobility-as-a-Service (MaaS), but also interventions that may work as enabling technologies for transport, such as the Internet of Things (IoT) and Physical Internet (PI) or reflect broader transformations like Industry 4.0. This work is ultimately a reference tool for researchers and city planners that provides clear and systematic definitions of the ambiguous smart mobility terms of tomorrow and describes their individual and collective roles underpinning the nexus in scope.

Artificial Intelligence, Transport and the Smart City: Definitions and Dimensions of a New Mobility Era

COVID-19 and hospitality 5.0: Redefining hospitality operations

The rising tide of artificial intelligence and business automation: Developing an ethical framework

The development of Artificial General Intelligence (AGI) promises to be a major event. Along with its many potential benefits, it also raises serious safety concerns (Bostrom, 2014). The intention of this paper is to provide an easily accessible and up-to-date collection of references for the emerging field of AGI safety. A significant number of safety problems for AGI have been identified. We list these, and survey recent research on solving them. We also cover works on how best to think of AGI from the limited knowledge we have today, predictions for when AGI will first be created, and what will happen after its creation. Finally, we review the current public policy on AGI.

Gunes Haksever

Papers

Stifling artificial intelligence: Human perils