计量经济分析 = Econometric analysis

Introduction 1. Woman's Place in Man's Life Cycle 2. Images of Relationship 3. Concepts of Self and Morality 4. Crisis and Transition 5. Women's Rights and Women's Judgment 6. Visions of Maturity References Index of Study Participants General Index

In a Different Voice. Psychological Theory and Women’s Development. Cambridge, MA (Harvard University Press) 1982.

Transformational Leadership: Industrial, Military, and Educational Impact

Cornell hotel and restaurant administration quarterly

Relationship marketing is the development and outbreak of the combined theory of the traditional marketing,and it is a new idea.It puts more emphasis on the long-term and satisfying relation between enterprises and customers.and its success relies on some conditions.Its application in China has its own characteristics.

On relationship marketing

What factors determine e-satisfaction and consumer spending in e-commerce retailing?

Most of the projects we hear of in media are either over budget, late or are simply not good enough and still different lobbies of people claim that those projects have been successful. Neither the practitioners nor the academicians seem to agree on what constitutes project success. It seems to be a rather elusive concept. This paper attempts to put forth the points of views of different researchers in this field.

/pdf/what-is-project-success-a-literature-review-281ey4ie1z.pdf

What is Project Success: A Literature Review

Social media information benefits, knowledge management and smart organizations

“The best way to find yourself is to lose yourself in the service of others.”
Mahatma Gandhi
This paper documents an empirical analysis of leadership in project management practices on 153 projects across 28 nations. This is a two-phase research study for which 46 projects were studied in phase 1 representing 14 nations and 107 projects were examined in phase 2 originating from
25 nations. The main purpose of this research is to study the importance of project leadership and team related factors and enlist the factors that play a pivotal role in
achieving project success. It is a multinational and thus multicultural research study that represents the present
day project environment, which is highly multicultural and multidisciplinary. The results from the analysis of data
obtained from phase 1 lead to the development of the phase 2 questionnaires that further explores the links between different leadership aspects and project success as
pointed out in the phase 1. At the end the author provides a tentative and suggestive list of factors displaying the
impact of critical leadership factors on project
success

Switch Leadership in Projects an Empirical Study Reflecting the Importance of Transformational Leadership on Project Success across Twenty-Eight Nations:

The purpose of this paper is to examine the impact of the five dimensions of service quality on customer satisfaction in the UK fast food market and to indicate which factors among the five dimensions have a main role in driving overall customer satisfaction.,Primary data in the form of 147 questionnaire responses were been collected from a variety of quick service fast food restaurants in the UK. Likert seven-point rating scales were used to structure the questionnaire. Data were collected from the customers at two KFC restaurants, two McDonald’s restaurants, and one Burger King Restaurant.,The results of the analysis indicate that tangibles, responsiveness and assurance play the most important role in driving customer satisfaction in the UK fast food industry, followed by reliability and empathy. Results of correlation and regression analysis show that physical attributes (tangible) of service quality are key to customer satisfaction. In a nutshell, the tangibles variable is the most important factor driving customer satisfaction in the context of the UK fast food market.,This research incorporates unique and original insights in relation to the British fast food restaurants market and the results constitute novel findings pertaining to the importance of physical facilities and attributes. This account of the relative importance of service quality dimensions in fast food restaurants in the UK adds value to the field. The findings of this research have contributed to a better understanding of the main factors that influence service quality and customer satisfaction and have implications from a managerial point of view in the highly competitive UK fast food and wider foodservice industry.

/pdf/understanding-customer-satisfaction-in-the-uk-quick-service-2otzkiiqvi.pdf

Guru Prakash Prabhakar

Papers

What factors determine e-satisfaction and consumer spending in e-commerce retailing?

What is Project Success: A Literature Review

Social media information benefits, knowledge management and smart organizations

Switch Leadership in Projects an Empirical Study Reflecting the Importance of Transformational Leadership on Project Success across Twenty-Eight Nations:

Understanding customer satisfaction in the UK quick service restaurant industry: The influence of the tangible attributes of perceived service quality