The present invention is generally directed to a system for monitoring a variety of environmental and/or other conditions within a defined remotely located region. In one aspect, a system is configured to monitor utility meters (613) in a defined area. The system is implemented by using a plurality of wireless transmitters (614), each integrated into a sensor (612) adapted to monitor a particular data input. The system also includes a plurality of transceivers (221) that are dispersed throughout the region at defined locations. The system uses a local gateway (210) to translate and transfer information from the transmitters to a dedicated computer (260) on a network (230). The dedicated computer collects, compiles and stores the data for retrieval upon client demand across the network. The computer further includes means for evaluating the received information and identifying an appropriate control signal to be applied at a designated actuator.

System and method for monitoring and controlling remote devices

An intelligent automated assistant system engages with the user in an integrated, conversational manner using natural language dialog, and invokes external services when appropriate to obtain information or perform various actions. The system can be implemented using any of a number of different platforms, such as the web, email, smartphone, and the like, or any combination thereof. In one embodiment, the system is based on sets of interrelated domains and tasks, and employs additional functionally powered by external services with which the system can interact.

Intelligent Automated Assistant

A location reporting paging communication system comprising space satellites, ground stations and a remote receiving unit adapted to resolve a global position from signals transmitted from a communication transmitter. The subscriber in possession of the remote receiving unit updates the paging network with global positioning information. A caller paging a subscriber in possession of the remote receiving unit may request the global location of the remote receiving unit. The paging network could divulge or block such information from a caller depending on the requirements of the subscriber.

Location reporting satellite paging system with optional blocking of location reporting

An intelligent gateway device provided at a premise (home or business) for providing and managing application services associated with use and support of a plurality of digital endpoint devices associated with the premises. The device includes a communications and processing infrastructure integrated with a peer and presence messaging based communications protocol for enabling communications between the device and an external support network and between the device and connected digital endpoint devices. A services framework at the gateway device implements the communications and processing infrastructure for enabling service management, service configuration, and authentication of user of services at the intelligent gateway. The framework provides a storage and execution environment for supporting and executing received service logic modules relating to use, management, and support of the digital endpoint devices. Thus, the gateway device provides a network-based services point of presence for a plurality of digital endpoint devices at the premises.

Multi-services application gateway and system employing the same

Location sharing and tracking using mobile phones or other wireless devices

The present invention enables a capability for packet-switched network service providers, e.g., VoIP network service providers, to monitor the CPE application usage of their subscriber to ensure that changes to the network do not interfere with these applications and to potentially provide changes to the network to enhance these premise based applications. Monitoring software will be installed in the CPE to monitor upgrades and features installed by the end users so that any potential impact to these applied applications can be assessed before a VoIP network upgrade is carried out.

Method and apparatus for monitoring client software usage in end user device

The present invention enables the correlation of low-level alarms across a specified period of time to determine if the aggregation of such alarms is a harbinger of an impending customer impacting service disruption. The low level alarms can be mapped against historical trends of other conditions that preceded other service disruptions as a predictor of the likelihood of an impending re-occurrence of such an event.

Method and apparatus for correlating non-critical alarms with potential service disrupting events

A method and apparatus for enabling a user to invite one or more participants in a SoIP network to join a shared video session hosted by the user are disclosed. The present method allows a user to order and store video selections in the network that the user can access later using a personal password. In one embodiment, for all the other users who are invited to join the shared video session, the network provides another one time password that the invited users can use to access the shared video session.

Method and apparatus for sharing a stored video session

The present invention enables users of a network service to register with the network as valued shoppers, thereby allowing them to receive specialized treatment when calling registered retailers. The present invention enables retailers to register with the network, thereby allowing them to set preferred service logic for handling valued customer calls by the network.

Method and apparatus for providing special call handling for valued customers of retailers

A method and apparatus for routing a call to a subject matter expert via a packet network is described. In one embodiment, a request to route said at least one call to the SME is received. A predefined location associated with the SME is also obtained. The call is then routed to a foreign Internet Protocol gateway associated with the predefined foreign location to communicate with the SME.

Hossein Eslambolchi

Papers

Method and apparatus for monitoring client software usage in end user device

Method and apparatus for correlating non-critical alarms with potential service disrupting events

Method and apparatus for sharing a stored video session

Method and apparatus for providing special call handling for valued customers of retailers

Method and apparatus for routing a call to a subject matter expert via a packet network