Nowadays, the current state of development of information and communication technology (ICT) connects individuals across time and space in one common environment, that is accessible for anyone, the virtual world. To collaborate with somebody or to participate in a team activity does not require a physical presence anymore. Virtual settings allow real-time communication and cooperation across any distance at any time with negligible delay. ICT allows formation of virtual teams where those accomplish various functions in work, education and private life. Compared to local teams of physically present individuals, the collaboration in virtual environments is more intensively influenced by significantly impacting factors and requires intensive motivation of the team members, extensive support by their team leader and appropriate technology. Among all the available ICT tools, not each ICT tool is equally suitable for each and every team activity. This paper aims to provide analysis of various ICT tools, to disclose their potential to contribute to team’s quality communication and to reduce drawbacks caused by impersonal environment. Our aim is to optimize the composition of the ICT supporting infrastructure in order to form successful and effective collaboration.

https://www.online-journals.org/index.php/i-jep/article/download/6502/4302

ICT Collaboration Tools for Virtual Teams in Terms of the SECI Model

E-commerce has become an increasingly important source of competitive advantages for business-to-business (B2B) companies. It enables companies not only to decrease transactional costs and offer wide range of additional services, but also to enhance efficiency in collaboration with their customers and suppliers. Thus, the objective of this paper is to explore how industrial companies use B2B e-commerce, how it enables their services and what are the main advantages. In the context of the economy globalisation, continuous increase of the services role in B2B markets and rapid development of information technologies, this article is considered to be of high practical and theoretical importance for business environment. As it represents a review and summarises a broad theoretical background on the topic, it could be chosen as a basis for further research on different strategies in B2B markets and analysis of the role of e-commerce. The paper also provides guidance for managers and gives them an outlook on how e-commerce can be used by their companies. Hence, it may support managers in decision making on e-commerce investments, during definition, implementation and execution of e-commerce strategy.

The role of e-commerce in B2B markets of goods and services

Modern business background can be seen as a logical effect of eBusiness, advanced integrated networks, Internet of Things (IoT), and software services. In such an environment, the IoT-centered application deployment and delivery models have revolutionized the way businesses interact, collaborate and transact with customers, suppliers, partners, employees and shareholders. Hence, with wide deployment of the distributed inter-enterprise Service Delivery Platforms (SDPs) over the Internet, there is an urgent need to understand and solve service traffic issues of the fast evolving architectures. Accordingly, the purpose of our work is to develop a conceptual model for performance analysis of software services availability vs. interoperability in order to facilitate enterprises to attach their customers more tightly by an effective service delivery, which in turn optimizes business processes at different steps. Thus, we introduce and deliberate in this chapter a hypothetical model for the performance analysis of services availability and interoperability on the IoT-enabled inter-enterprise SDPs. We also figure and analyze imperative performance features of the model. The related open issues and future work are briefed correspondingly.

Conceptual Model of Business Services Availability vs. Interoperability on Collaborative IoT-enabled eBusiness Platforms

Mobile payments makeup one of the fastest-growing mobile services available today and are widely used by smartphones for utility payments, bill payments, and online shopping, among other applications. Mobile payments are playing a vital role in the fast growth of online markets and are revolutionizing the supply chain of businesses and industries. Mobile payments are becoming dominant compared to conventional off-line mode payment channels and online e-channels such as ATM, e-cheque, and e-card payments. The success of e-business depends on several factors, including the type of mobile payment channel used, the associated security infrastructure, the stakeholders involved, and the m-business models adopted. In this paper, we present a systematic literature review (SLR) of mobile payments and characterize the state-of-the-art research conducted in this area, covering articles published during the past two decades, from 2000 to 2020. Following the SLR process, we examined over 350 research papers with a comprehensive and detailed inspection of the mobile payment domain’s literature. Based on the analysis, we present the trends, patterns, new technologies, innovations, gaps in the existing literature, and critical challenges. The recommendations given will help identify the primary areas requiring advancement in future research on mobile payment systems.

Systematic survey of mobile payments, protocols, and security infrastructure

This paper describes the main reasons for the problem of filling missed values in IoT devices. The method of solving the missing data recovery task using the regression approach is proposed. It is based on the use of artificial intelligence tool. Authors describes the main procedures for applying GRNN to solving this task. A number of practical investigations were carried out on the restoration of missed data in the real environment monitoring dataset. For this purpose, the dataset for assessing the air quality in the city, which contains a lot of passes, was selected. The high accuracy of the proposed method was experimentally investigated. A comparison of the work of the neural network with a number of existing machine learning algorithms is carried out. It has been found that GRNN provides at least 5% higher accuracy compared to existing methods. Prospects for further research on GRNN modifications for improving the accuracy of its work are outlined.

GRNN Approach Towards Missing Data Recovery Between IoT Systems

The main objective of this review will be to show the differences between traditional and electronic services. It is important to be aware of the changes that have occurred in the provision of services, as well as changes in the economy and customer behavior and expectations. This work will show how technology is constantly evolving to enable new ways of delivering services, which is causing concern to old-time service providers.

The Impact of Electronic Services on Traditional Services

Business environment becomes harder and faster and needs more sophisticated technologies to enable simultaneous brainstorming, which means for collaboration team members more travelling and therefore increase in time and money. Besides, the massive development of the mobile technologies has been influencing extensively inter/intra enterprise collaborations. Accordingly, we attempt in this research to expose the implication of mobile technologies in organisations, especially for collaborative service management. Hence, we illustrate in our paper various benefits of using mobile technologies by companies. We also outline the different strategies of companies to use these technologies for better intra/inter collaborations. And, we conclude our paper with the suggestions of further developments in mobile applications for more efficient collaboration by the enterprises.

Mobile technologies enabling collaborative services management

The homogeneous branching process with migration and continuous time is considered. We investigated the distribution of the period-life τ, i.e., the length of the time interval between the moment when the process is initiated by a positive number of particles and the moment when there are no individuals in the population for the first time. The probability generating function of the random process, which describes the behavior of the process within the period-life, was obtained. The boundary theorem for the period-life of the subcritical or critical branching process with migration was found.

https://www.mdpi.com/2227-7390/9/8/868/pdf

Period-Life of a Branching Process with Migration and Continuous Time

Mobile business refers to all kinds of business activities, which are performed with the help of mobile devices on networks and the internet. The term 'mobile' implies an anytime access to business processes from mobile appliance. Mobile business is characterised by a large number of uncertainties especially in the sectors of technology, strategy and demand. Therefore, new business models are constantly developed and can become a large part in the eBusiness game. Also, mBusiness is highly fragmented and has large number of market players. Besides, mBusiness is relatively immature research field, and therefore information regarding this phenomenon and its certain features and functions is not always available or up-to-date. It is a constant ongoing process, which develops new business segments and growing opportunities for companies and users. To discover opportunities and provide a sketch, this paper begins with exploring the most important terms, as well as terms environing the mobile Business field. Then, it continues with mobile business features, performers, business models, development drivers, and the technologies in mBusiness as well as mobile devices. Next, the competition in mobile markets is analysed. And the paper ends with two case study examples.

mBusiness, mMarkets and mServices: exploration of opportunities

We attempt to solve in this research a problem of efficiency and, at the same time, the reduction of the operating costs when creating complex banking IT systems. We propose an approach based on micro-service architecture. The article describes functionalities as well as methods and algorithms used during model development. The work emphasizes the importance of the methodically chosen system architecture to properly implement the user requirements and meet their expectations related to independence of scaling, ease of maintenance, and the reduced mutual blockages of websites.

Iryna Ivanochko

Papers

The Impact of Electronic Services on Traditional Services

Mobile technologies enabling collaborative services management

Period-Life of a Branching Process with Migration and Continuous Time

mBusiness, mMarkets and mServices: exploration of opportunities

Building Microservices Architecture for Smart Banking