scispace - formally typeset
J

Jacqueline A-M. Coyle-Shapiro

Researcher at London School of Economics and Political Science

Publications -  75
Citations -  6898

Jacqueline A-M. Coyle-Shapiro is an academic researcher from London School of Economics and Political Science. The author has contributed to research in topics: Psychological contract & Social exchange theory. The author has an hindex of 30, co-authored 68 publications receiving 6271 citations. Previous affiliations of Jacqueline A-M. Coyle-Shapiro include California State University, San Bernardino.

Papers
More filters
Journal ArticleDOI

Consequences of the psychological contract for the employment relationship: a large scale survey

TL;DR: In this article, the authors examined the content and state of the psychological contract from both the employee and employer perspective, and found that the majority of employees have experienced contract breach and that employees are redressing the balance in the relationship through reducing their commitment and their willingness to engage in organizational citizenship behaviour when they perceive their employer as not having fulfilled its part in the exchange process.
Journal ArticleDOI

A psychological contract perspective on organizational citizenship behavior

TL;DR: The authors examined the contribution of the psychological contract framework to understand organizational citizenship behavior (OCB) using survey data gathered at three measurement points over a three-year period from 480 public sector employees.
Journal ArticleDOI

Exchange Relationships: Examining Psychological Contracts and Perceived Organizational Support.

TL;DR: The results suggest that POS and the components of psychological contract fulfillment are more important in predicting organizational citizenship behavior than Psychological contract fulfillment.
Journal ArticleDOI

Not all responses to breach are the same: the interconnection of social exchange and psychological contract processes in organizations

TL;DR: In this article, the authors examined psychological contract breach and violation as they occur within social exchange relationships to account for employee outcomes and found that contract breach partially mediated the effects of perceived organizational support (POS) and leader-member exchange (LMX) on intentions to quit.
Journal ArticleDOI

The employee–organization relationship: Where do we go from here?

TL;DR: In this article, the status of EOR theory is discussed and the assumptions associated with popular frameworks, including who is party to the relationship, the norm of reciprocity as a functioning rule, and the value of the resources exchanged.