The measurement of meaning

https://science.sciencemag.org/content/sci/5/110/206.full.pdf

The american psychological association.

Research on how store environment cues influence consumers’ store choice decision criteria, such as perceived merchandise value and shopping experience costs, is sparse. Especially absent is research on the simultaneous impact of multiple store environment cues. The authors propose a comprehensive store choice model that includes (1) three types of store environment cues (social, design, and ambient) as exogenous constructs, (2) various store choice criteria (including shopping experience costs that heretofore have not been included in store choice models) as mediating constructs, and (3) store patronage intentions as the endogenous construct. They then empirically examine the extent to which environmental cues influence consumers’ assessments of a store on various store choice criteria and how those assessments, in turn, influence patronage intentions. The results of two different studies provide support for the model. The authors conclude by discussing the results to develop an agenda for addit...

The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions

https://www.paulallen.ca/documents/2014/06/turley-lw-et-al-atmospheric-effects-on-shopping-behavior-a-review-of-the-experimental-evidence-2000.pdf

Atmospheric Effects on Shopping Behavior

The power of music to influence mood, create scenes, routines and occasions is widely recognised and this is reflected in a strand of social theory from Plato to Adorno that portrays music as an influence on character, social structure and action. There have, however, been few attempts to specify this power empirically and to provide theoretically grounded accounts of music's structuring properties in everyday experience. Music in Everyday Life uses a series of ethnographic studies - an aerobics class, karaoke evenings, music therapy sessions and the use of background music in the retail sector - as well as in-depth interviews to show how music is a constitutive feature of human agency. Drawing together concepts from psychology, sociology and socio-linguistics it develops a theory of music's active role in the construction of personal and social life and highlights the aesthetic dimension of social order and organisation in late modern societies.

/pdf/music-in-everyday-life-2nn7zuld26.pdf

Music in Everyday Life

The influence of music on consumers' temporal perceptions: Does time fly when you're having fun?

Perceived retail crowding was originally conceptualized as having two dimensions, but subsequent empirical work in marketing has treated the construct unidimensionally. This paper reports a series of lab and field studies that examine the dimensionality of the construct and its relationship to store satisfaction. Two alternative crowding measures are tested. Results suggest that perceived retail crowding has distinct human and spatial dimensions that affect satisfaction differently.

Human versus spatial dimensions of crowding perceptions in retail environments: A note on their measurement and effect on shopper satisfaction

Music is an increasingly prominent and expensive feature of broadcast ads, yet its effects on message reception are controversial. The authors propose and test a contingency that may help resolve t...

/pdf/the-effect-of-background-music-on-ad-processing-a-usiepdxtwp.pdf

The effect of background music on ad processing: A contingency explanation

This research investigates the effects of the amount of information presented, information organization, and concern about closure on selective information processing and on the degree to which consumers use price as a basis for inferring quality. Consumers are found to be less likely to neglect belief-inconsistent information and their quality inferences less influenced by price when concern about closure is low (vs. high) and information is presented randomly (vs. ordered) or a small amount of information is presented. Results provide a picture of a resource-constrained consumer decision maker who processes belief-inconsistent information only when there is motivation and opportunity.

https://www.jstor.org/stable/10.1086/422115

James J. Kellaris

Papers

The influence of music on consumers' temporal perceptions: Does time fly when you're having fun?

Human versus spatial dimensions of crowding perceptions in retail environments: A note on their measurement and effect on shopper satisfaction

The effect of background music on ad processing: A contingency explanation

The Role of Selective Information Processing in Price-Quality Inference

An exploratory investigation of responses elicited by music varying in tempo, tonality, and texture