Jaroslav Belás

TL;DR: In this article, the authors defined and quantified important factors of the quality of the business environment for small and medium-sized firms (SMEs) in the Czech Republic, and compared the attitudes of entrepreneurs categorized by gender, education, age and firm size.

TL;DR: In this article, the authors examined the relationship between personality characteristics and approach to the perception and management of business risks and found that there are significant differences in the attitudes of these two categories of entrepreneurs in approaching credit risk, where it was found out that the defined categories of business have different approaches to knowledge of credit conditions of commercial banks.

TL;DR: In this article, a regression model of relation between customer satisfaction and loyalty of bank customer has been presented, where the regression model has proven that product quality, recognition of customers, financial needs and acceptance of prices by a customer have an impact on customer satisfaction, which then influences customer loyalty and this in return influences additional purchases of a customer.

TL;DR: In this article, structural analysis modeling (SEM) was the main analytical method for analyzing the impact of credit risk determinants in the SME segment on significant social and economic factors.

TL;DR: In this article, the current situation of the business environment of SMEs in selected regions of the Czech Republic and Slovakia has been examined, dealing with socio-economic parameters such as motivational factors, status in society, level of corruption, business risks, approach to debt fi nance, ability to manage fi nancial risks and business optimism.