The impact of corporate social responsibility on financial performance: Evidence from business in Taiwan

Purpose – To examine the state of logistics and supply chain management (SCM) research in the last five years from the standpoint of existing methodologies. The state of research is assessed by examining the research design, number of hypothesis testing, research methods, data analysis techniques, data sources, level of analysis and country of authors.Design/methodology/approach – The review of SCM and logistics research is based on 442 papers published from 1999 to 2003 in the following three academic journals Journal of Business Logistics, International Journal of Physical Distribution & Logistics Management, and Supply Chain Management: An International Journal.Findings – Major findings show that there is an increase in the direct observation methods like case studies. In general, the research is more interpretive in nature. Survey method is still holding the highest position. More advanced techniques are being used for data analysis in empirical studies and there has been an increase in hypothesis tes...

Review of supply chain management and logistics research

Purpose – The aim of this paper is to examine the effects of corporate social responsibility (CSR) on corporate identity, image and firm performance in a multi‐industry setting, in order to support evidence that the effects of CSR differ in different industry settings.Design/methodology/approach – The study, based on pre‐existing CSR scales, was tested using data collected from a sample of 389 European companies. Hypotheses are based on the examination of the moderating effects of CSR using a group comparison method.Findings – Contingency models show that CSR triggers the corporate‐image‐building process and that its relationship to company success varies significantly based on company size, industry and marketing budget.Research limitations/implications – This research was conducted within a specific region in the EU and as such these findings may or may not be generalized to other regions like Asia or the USA. In addition, the secondary data of the study did not include stakeholders other than customers...

Understanding the influence of corporate social responsibility on corporate identity, image, and firm performance

The growing number of academic studies on the impact of Corporate Social Performance (CSP) on Corporate Financial Performance (CFP) and the mixed findings they report complicate efforts among managers and academics to identify the outcomes of corporate social responsibility. These mixed findings and the growing interest of managers on having satisfied corporate social policy point to the value of empirically synthesizing the evidence on the relationship between CSP and CFP. Although many reviews of these studies have been published (Ullman, 1985 ; Griffin & Mahon, 1997 ; Roman, Haybor & Agle, 1999 ; Margolis & Walsh, 2003), there have been little attempts to use formal statistical tools to synthesize the results (Orlitky & Benjamin, 2001 ; Orlitky, Schmidt & Rynes, 2003). Orlitsky et al. (2003) obviously made valuable contributions, presenting the first meta-analysis of the empirical evidence on the impact of CSP on firm financial performance. However, since this last meta-analytic review, dozens of studies examining the link between CSP and CFP have been published in academic journals and recent studies have also focused on the effect of CSP on CFP in a broader international context. To this end, we conduct a new meta-analysis of the reported findings on the CSP/CFP relationship. We document that CSP is strongly related to CFP on average. We also find that measurement and method that characterize the research often moderate relationship strength between CSP and CFP. Finally, we discuss the implications surrounding these effects and offer several directions for future research

A Meta-analytical investigation of the relationship between corporate social and financial performance

Purpose – The aim of this paper is to present a taxonomy of available literature on the relation of sustainability performance and firm performance, and to provide a path for future research for this field of study.Design/methodology/approach – Research papers were collected on sustainability performance assessment from various journals available at different online databases. The unit of evaluation was a full paper published in one of the relevant journals. Papers were classified in different categories and tabulated under various classes. A total of 101 research paper sources were studied and assessed in terms of nature of research, level of analysis, and application.Findings – The review reveals that most of the research in the field of sustainability performance and firm performance association, analyzed this relationship in developed countries. The result differs in various cultural and economic contexts and there is no universally accepted direction of this relationship. Contribution of research has...

Corporate sustainability performance and firm performance research: Literature review and future research agenda

This paper presents social responsibility of business organisations not as a “nice to do” gesture but rather as a critical driver of corporate performance. The paper proposes a perspective on how social responsibility is currently perceived by the global business community, how it is defined and measured. The paper then analyses critical factors of success in making social aspects count (such as community focus, stances on safety and the environment, external activities, etc.) using best practice examples.

The impact of social responsibility on business performance

Argues that action learning is the most appropriate methodology for developing leadership abilities, due to its being centred on questioning to address uncertainty, rather than on the ingestion of a pre‐set body of knowledge, which the authors argue is not congruent with the leadership challenge

Action learning and the leadership development challenge

Discusses an action learning program conducted in the Workers Compensation Board of Alberta. Presents five core concepts in the design and implementation of the program. Discusses the nature of the partnership which needs to exist between client and provider for an action learning intervention to be successful. Suggests further reading on action learning.

Design and Evaluation of an Action Learning Program--A Bilateral View.

Suggests a selective approach to leadership development in organizations, focusing on employees identified as having high potential or those on the development “fast‐track”. Identifies (from research) key psychological characteristics of fast‐track staff, and discusses the match between those characteristics and the properties of an action learning approach to development. Concludes with a plan for adapting action learning to the development of fast‐track staff.

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Developing high‐ potential staff ‐ an action learning approach

Discusses service quality as applied to professional practice, focusing on the radiotherapy department of a cancer hospital. Differentiates professional and managerial issues in service quality management in cancer care (and by extension, professional practice). Proposes that, professional practitioners must be supported with a “service surround” subject to quality assurance (QA) disciplines but that the “service core” is largely untouchable by externally‐imposed managerial quality systems outwith those already subscribed to through codes of professional practice. Suggests that the definition of service core and service surround needs to be negotiated.

John Peters

Papers

The impact of social responsibility on business performance

Action learning and the leadership development challenge

Design and Evaluation of an Action Learning Program--A Bilateral View.

Developing high‐ potential staff ‐ an action learning approach

Quality assuring professional practices: a case example from a cancer treatment center