The present invention relates to a method and system for generating a comprehensive Business Intelligence system based on a lifecycle approach that comprises of the steps of: modeling, building, generating and analyzing in order to analyze a business process end to end. In accordance with the present invention, modeling comprises the steps of defining a business process life cycle and its metrics and splitting each Business process lifecycle into several events or stages. This step also includes facilitating gathering of business requirements and developing a project plan based on them. The step of building comprises building the Business Intelligence system by interconnecting events or stages of BP lifecycles within the business process. The step of generating comprises the step of generating the Business Intelligence system in one shot by displaying the interconnectivity of various Business process lifecycles within the business process. The step of analyzing provides an easy to use web interlace to analyze business process life cycles based on the metrics and dimensions defined by business users.

Method and system for generating a business intelligence system based on individual life cycles within a business process

A method for managing key performance indicators (KPIs) in an enterprise business having a plurality of business units can be provided. The method can include receiving a target for a general KPI and at least one constraint for a general attribute, wherein the general KPI is an aggregation of KPIs and wherein the general attribute is an aggregation of attributes. The method can further include reading a formula for each of the business units, wherein a formula defines how changes in a KPI are correlated with changes in the unit's attribute. The method can further include calculating for each business unit a separate target for the KPI of the business unit such that: a) the general attribute remains within the at least one constraint and b) the target for the general KPI is attained and sending to each business unit a separate target that was calculated.

Management of business process key performance indicators

Techniques are disclosed for assessing information technology products by comparing a product (including a product still under development) to a set of criteria. Each of the criteria may have one or more attributes, and may be different in priority from one another. The comparison is preferably directed toward ensuring, and/or improving, the product's acceptance by its target marketplace or market segment. In preferred embodiments, a product assessment score is created as a result of the comparison. When necessary, a set of recommendations for product changes is also created. The criteria/attributes may be prioritized in view of their importance to the target marketplace or market segment, and the assessment results are preferably provided to product teams to influence the importance of product planning and/or development efforts. Optionally, the assessment process may be used to determine whether the assessed product qualifies for a special designation that signifies support for the assessment criteria/attributes.

Assessing information technology products

A web-based Performance Indicator Benchmarking software application for standardized performance reporting and benchmarking of manufacturing facilities. This is achieved by having common definitions and calculations for measuring performance, a database of actual values for performance measurements from a large number of similar facilities, and the ability to filter results based on facility specific attributes such as location, process configuration, products, etc. The application database updates dynamically so that users can effectively manage performance on the basis of current information.

A method and system for manufacturing facility performance indicator benchmarking

A method and system for enterprise monitoring maps monitor events to elements of a component business model of the enterprise and displays the mapped events using the component business model. Rules are used to determine whether events captured from a monitor source are monitor events. An enterprise monitor metamodel linking monitor artifacts and elements of a component business model is used to annotate monitor events with data from the component business model of the enterprise.

Method and system for enterprise monitoring based on a component business model

A method measures and monitors performance of processes across different organizational units within a system process. The method assigns first weight factors to organizational units at a first-level division of the system process, receives actual performance data for each of the organizational units at the first-level division, compares the actual performance data against a target to produce a deviation for each of the organizational units, assigns a number of points corresponding to the deviation of each of the organizational units, and determines a first process performance indicator for the first-level division based on the first weight factor and the number points of the organizational units. The method assigns a second weight factor to an organizational unit at a second-level division of the system process, and determines a second process performance indicator for the second-level division based on the second weight factor and the first process performance indicator.

Juergen Heina

Papers

Method to process performance measurement