Retrial queues have been widely used to model many problems arising in telephone switching systems, telecommunication networks, computer networks and computer systems, etc. It is of basic importance to study reliability of retrial queues with server breakdowns and repairs because of limited ability of repairs and heavy influence of the breakdowns on the performance measure of the system. However, so far the repairable retrial queues are analyzed only by queueing theory. In this paper we give a detailed analysis for reliability of retrial queues. By using the supplementary variables method, we obtain the explicit expressions of some main reliability indexes such as the availability, failure frequency and reliability function of the server. In addition, some special queues, for instance, the repairable M/G/1 queue and repairable retrial queue can be derived from our results. These results may be generalized to the repairable multi-server retrial models.

Reliability Analysis of the Retrial Queue with Server Breakdowns and Repairs

We study an M/G/1 queue with second optional service. Poisson arrivals with mean arrival rate l (>0) all demand the first ‘essential’ service, whereas only some of them demand the second ‘optional’ service. The service times of the first essential service are assumed to follow a general (arbitrary) distribution with distribution function B(v) and that of the second optional service are exponential with mean service time 1/m_2 (m_2>0). The time-dependent probability generating functions have been obtained in terms of their Laplace transforms and the corresponding steady state results have been derived explicitly. Also the mean queue length and the mean waiting time have been found explicitly. The well-known Pollaczec–Khinchine formula and some other known results including M/D/1, M/E_{k}/1} and M/M/1 have been derived as particular cases.

An M/G/1 queue with second optional service

In this paper we consider a single server retrial queue where the server is subject to breakdowns and repairs. New customers arrive at the service station according to a Poisson process and demand i.i.d. service times. If the server is idle, the incoming customer starts getting served immediately. If the server is busy, the incoming customer conducts a retrial after an exponential amount of time. The retrial customers behave independently of each other. The server stays up for an exponential time and then fails. Repair times have a general distribution. The failure/repair behavior when the server is idle is different from when it is busy. Two different models are considered. In model I, the failed server cannot be occupied and the customer whose service is interrupted has to either leave the system or rejoin the retrial group. In model II, the customer whose service is interrupted by a failure stays at the server and restarts the service when repair is completed. Model II can be handled as a special case of model I. For model I, we derive the stability condition and study the limiting behavior of the system by using the tools of Markov regenerative processes.

Retrial queues with server subject to breakdown and repairs

Single server retrial queues with priority calls

Retrial queueing systems have been extensively studied because of their applications in telephone systems, call centers, telecommunication networks, computer systems, and in daily life. This survey deals with various retrial queueing models. The main focus of this survey is to show analytic results for queue length distributions, waiting time distributions, and tail asymptotics for the queue length and waiting time distributions. This survey also considers the stability analysis of retrial queueing models.

A survey of retrial queueing systems

We consider anM/G/1 retrial queue with infinite waiting space in which arriving customers who find the server busy join either (a) the retrial group with probabilityp in order to seek service again after a random amount of time, or (b) the infinite waiting space with probabilityq(=1−p) where they wait to be served. The joint generating function of the numbers of customers in the two groups is derived by using the supplementary variable method. It is shown that our results are consistent with known results whenp=0 orp=1.

K. K. Park

Papers

The M/G/1 retrial queue with Bernoulli schedule