The Social Psychology of Organizations.

What makes organizations so similar? We contend that the engine of rationalization and bureaucratization has moved from the competitive marketplace to the state and the professions. Once a set of organizations emerges as a field, a paradox arises: rational actors make their organizations increasingly similar as they try to change them. We describe three isomorphic processes-coercive, mimetic, and normative—leading to this outcome. We then specify hypotheses about the impact of resource centralization and dependency, goal ambiguity and technical uncertainty, and professionalization and structuration on isomorphic change. Finally, we suggest implications for theories of organizations and social change.

The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields (Chinese Translation)

Extant literature has increased our understanding of specific aspects of digital transformation, however we lack a comprehensive portrait of its nature and implications. Through a review of 282 works, we inductively build a framework of digital transformation articulated across eight building blocks. Our framework foregrounds digital transformation as a process where digital technologies create disruptions triggering strategic responses from organizations that seek to alter their value creation paths while managing the structural changes and organizational barriers that affect the positive and negative outcomes of this process. Building on this framework, we elaborate a research agenda that proposes [1] examining the role of dynamic capabilities, and [2] accounting for ethical issues as important avenues for future strategic IS research on digital transformation.

Understanding digital transformation: A review and a research agenda

In the process of elucidating Spencer’s First Principles and the cosmic theory of evolution, it has proved helpful already to touch on his treatment of social life in that general context. It is essential now, however, to address the theory as manifested in respect of ‘psychical’ and ‘social’ evolution, themselves intimately linked in his discussions.

Mind and Society

The financial services industry has been experiencing the recent emergence of new technology innovations and process disruptions. The industry overall, and many fintech start-ups are looking for ne...

https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=5277&context=sis_research

On the Fintech Revolution: Interpreting the Forces of Innovation, Disruption, and Transformation in Financial Services

The race to dominate the mobile payments platform

In this paper we address how the composition of a platform impacts the platforms business model. By platforms business model we mean platform features, platform architecture and platform governance. To this end, we construct the Pla tform Business Model Framework. We apply the framework to three exemplary cases which allow us to illustrate the platform heterogene tforms.

/pdf/a-typology-of-multi-sided-platforms-the-core-and-the-bnd2ghdp96.pdf

A Typology of Multi-sided Platforms: The Core and the Periphery

Numerous mobile payment solutions, which rely on new disruptive technologies, have been launched on the payment market in recent years. But despite the growing number of mobile payment apps, very few solutions have turned to be successful as the majority of them fail to gain a critical mass of users. In this paper, we investigate successful platform adoption strategies by using the Reach and Range Framework for Multi-Sided Platforms as a strategic tool to which mobile payment providers can adhere in order to tackle some of the main challenges they face throughout the evolution of their platforms. The analysis indicates that successful mobile payment solutions tend to be launched as one-sided platforms and then gradually be expanded into being two-sided. Our study showcases that the success of mobile payment platforms lies with the ability of the platform to balance the reach (number of participants) and the range (features and functionalities) of the platform.

/pdf/adoption-of-mobile-payment-platforms-managing-reach-and-1euxrhnco8.pdf

Adoption of mobile payment platforms: managing reach and range

The payment field is being rapidly transformed. New players have emerged and are threatening the well-established positions of the incumbents. This process is driven by technology change and market forces, and it is shaped by the increasing role of the regulator. When considering the change in the regulatory environment and combining it with the disruptive and innovative nature of the mobile phone, the result is a market that is rapidly transforming from well-established structure into a state of flux. We build a model to understand and explain this transformation of the digital payment infrastructure. The model captures the formation and development of the digital payment infrastructure with a particular emphasis on the regulator ́s and innovator’s perspective. It consists of four stages characterized by slow incremental change which are followed by short and rapid bursts of discontinuity. Each stage is portrayed by its evolutionary dynamics, the nature of the payment platform, the legal implications, the level of competition, and what drives the discontinuity.

A Model of Digital Payment Infrastructure Formation and Development: The EU Regulator's Perspective

How do Multi-Sided Platforms (MSPs) evolve over time? Although MSPs are perceived as highly evolvable socio-technical systems, Platform Evolution remains an elusive topic in the MSP literature with many unanswered questions. In particular, Platform Evolution (PE) as a concept has not been explicitly defined in the MSP literature. Rather, there is multiplicity of views, which contributes to the lack of conceptual clarity. In order to address this shortcoming, we put forward a new, integrated conceptualization of PE as a complex, multi-faceted and dynamic process. Rather than proposing yet another view on PE, we adopt a “concept reconstruction” approach, which allows us to integrate the existing work on PE in a coherent manner, and to propose a comprehensive conceptualization of PE.

https://www.econstor.eu/bitstream/10419/209098/1/cbs-phd2019-04.pdf

Kalina Stefanova Staykova

Papers

The race to dominate the mobile payments platform

A Typology of Multi-sided Platforms: The Core and the Periphery

Adoption of mobile payment platforms: managing reach and range

A Model of Digital Payment Infrastructure Formation and Development: The EU Regulator's Perspective

Generative Mechanisms for Digital Platform Ecosystem Evolution