Kenneth L. Kraemer

TL;DR: A model of IT business value is developed based on the resource-based view of the firm that integrates the various strands of research into a single framework and provides a blueprint to guide future research and facilitate knowledge accumulation and creation concerning the organizational performance impacts of information technology.

TL;DR: The study finds that technology competence, firm size, financial commitment, competitive pressure, and regulatory support are important antecedents of e-business use and that, while both front-end and back-end capabilities contribute to e- business value, back- end integration has a much stronger impact.

TL;DR: While technology readiness is the strongest factor facilitating assimilation in developing countries, technology integration turns out to be the strongest in developed countries, implying that as e-business evolves, the key determinant of its assimilation shifts from accumulation to integration of technologies.

TL;DR: The review concludes that the productivity paradox as first formulated has been effectively refuted, and at both the firm and the country level, greater investment in IT is associated with greater productivity growth.

TL;DR: This paper makes three points: long-established intellectual perspectives on innovation from neoclassical economics and organization theory are inadequate to explain the dynamics of actual innovative change in the IT domain, and institutional policy formation regarding IT innovation is facilitated by an understanding of the multifaceted role of institutions in the innovative process, and on the contingencies governing any given institution/innovation mix.