Kimberly Manalili

TL;DR: A gap remains in practical guidance on PCC implementation, and several conceptual frameworks for PCC exist, which need to be considered for implementation.

TL;DR: A review of the patient-centred care model as a healthcare delivery paradigm revealed the heterogeneity describing and defining the nature of PC-QIs, which is a key first step in laying the groundwork to develop evidence-based PC- QIs for healthcare quality improvement.

TL;DR: This study developed and tested a qualitative evaluative framework and tool to assess CHW team performance in a district program in rural Uganda and suggests that factors related to supportive supervision and relationships with other healthcare workers may be strongly associated with variances in performance outcomes within a program.

TL;DR: This review will be the first step to formally identify what quality indicators have been used to evaluate PCC across the healthcare continuum, and will be used to inform a stakeholder consensus process exploring the development of a generic set of patient-centred quality indicators applicable to multiple care settings.

TL;DR: The final 26 evidence-based and person-informed PC-QIs can be used to measure and evaluate quality incorporating patient perspectives, empowering jurisdictions to monitor healthcare system performance and evaluate policy and practice related to PCC.