According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Out of the Crisis

The Rise of the Creative Class

Theory and applications of HVAC control systems – A review of model predictive control (MPC)

Preface. Acknowledgments. 1 Complex Electricity Markets. 1.1 Liberalization. 1.2 The Marketplace. 1.2.1 Power Pools and Power Exchanges. 1.2.2 Nodal and Zonal Pricing. 1.2.3 Market Structure. 1.2.4 Traded Products. 1.3 Europe. 1.3.1 The England and Wales Electricity Market. 1.3.2 The Nordic Market. 1.3.3 Price Setting at Nord Pool. 1.3.4 Continental Europe 13. 1.4 North America. 1.4.1 PJM Interconnection. 1.4.2 California and the Electricity Crisis. 1.4.3 Alberta and Ontario. 1.5 Australia and New Zealand. 1.6 Summary. 1.7 Further Reading. 2 Stylized Facts of Electricity Loads and Prices. 2.1 Introduction. 2.2 Price Spikes. 2.2.1 Case Study: The June 1998 Cinergy Price Spike. 2.2.2 When Supply Meets Demand. 2.2.3 What is Causing the Spikes?. 2.2.4 The Definition. 2.3 Seasonality. 2.3.1 Measuring Serial Correlation. 2.3.2 Spectral Analysis and the Periodogram. 2.3.3 Case Study: Seasonal Behavior of Electricity Prices and Loads. 2.4 Seasonal Decomposition. 2.4.1 Differencing. 2.4.2 Mean or Median Week. 2.4.3 Moving Average Technique. 2.4.4 Annual Seasonality and Spectral Decomposition. 2.4.5 Rolling Volatility Technique. 2.4.6 Case Study: Rolling Volatility in Practice. 2.4.7 Wavelet Decomposition. 2.4.8 Case Study: Wavelet Filtering of Nord Pool Hourly System Prices. 2.5 Mean Reversion. 2.5.1 R/S Analysis. 2.5.2 Detrended Fluctuation Analysis. 2.5.3 Periodogram Regression. 2.5.4 Average Wavelet Coefficient. 2.5.5 Case Study: Anti-persistence of Electricity Prices. 2.6 Distributions of Electricity Prices. 2.6.1 Stable Distributions. 2.6.2 Hyperbolic Distributions. 2.6.3 Case Study: Distribution of EEX Spot Prices. 2.6.4 Further Empirical Evidence and Possible Applications. 2.7 Summary. 2.8 Further Reading. 3 Modeling and Forecasting Electricity Loads. 3.1 Introduction. 3.2 Factors Affecting Load Patterns. 3.2.1 Case Study: Dealing with Missing Values and Outliers. 3.2.2 Time Factors. 3.2.3 Weather Conditions. 3.2.4 Case Study: California Weather vs Load. 3.2.5 Other Factors. 3.3 Overview of Artificial Intelligence-Based Methods. 3.4 Statistical Methods. 3.4.1 Similar-Day Method. 3.4.2 Exponential Smoothing. 3.4.3 Regression Methods. 3.4.4 Autoregressive Model. 3.4.5 Autoregressive Moving Average Model. 3.4.6 ARMA Model Identification. 3.4.7 Case Study: Modeling Daily Loads in California. 3.4.8 Autoregressive Integrated Moving Average Model. 3.4.9 Time Series Models with Exogenous Variables. 3.4.10 Case Study: Modeling Daily Loads in California with Exogenous Variables. 3.5 Summary. 3.6 Further Reading. 4 Modeling and Forecasting Electricity Prices. 4.1 Introduction. 4.2 Overview of Modeling Approaches. 4.3 Statistical Methods and Price Forecasting. 4.3.1 Exogenous Factors. 4.3.2 Spike Preprocessing. 4.3.3 How to Assess the Quality of Price Forecasts. 4.3.4 ARMA-type Models. 4.3.5 Time Series Models with Exogenous Variables. 4.3.6 Autoregressive GARCH Models. 4.3.7 Case Study: Forecasting Hourly CalPX Spot Prices with Linear Models. 4.3.8 Case Study: Is Spike Preprocessing Advantageous?. 4.3.9 Regime-Switching Models. 4.3.10 Calibration of Regime-Switching Models. 4.3.11 Case Study: Forecasting Hourly CalPX Spot Prices with Regime-Switching Models. 4.3.12 Interval Forecasts. 4.4 Quantitative Models and Derivatives Valuation. 4.4.1 Jump-Diffusion Models. 4.4.2 Calibration of Jump-Diffusion Models. 4.4.3 Case Study: A Mean-Reverting Jump-Diffusion Model for Nord Pool Spot Prices. 4.4.4 Hybrid Models. 4.4.5 Case Study: Regime-Switching Models for Nord Pool Spot Prices. 4.4.6 Hedging and the Use of Derivatives. 4.4.7 Derivatives Pricing and the Market Price of Risk. 4.4.8 Case Study: Asian-Style Electricity Options. 4.5 Summary. 4.6 Further Reading. Bibliography. Index.

Modeling and Forecasting Electricity Loads and Prices: A Statistical Approach

Probabilistic electric load forecasting: A tutorial review

Artificial intelligence in short term electric load forecasting: a state-of-the-art survey for the researcher

Over the past several years, there have been intensive discussions about the importance of knowledge management (KM) in our society. Nowadays, it is commonly accepted that many KM disciplines and practices are relevant to the social‐level knowledge‐based development. In this context, the new theme of “knowledge cities” came to the front. This paper attempts on the one hand to define the concept in a coherent way – presenting also its main implications and benefits – and on the other hand, to examine – on a worldwide scale – the different models of knowledge cities as well as modes of practice. The authors were based on a broad range of published works, including papers, books, reports and Web sites. The main approach was to briefly present the existing views of the concept, accompanied by some criteria determining a knowledge city. The authors also tried to provide a meaningful and concise review of existing cases, avoiding to get into many confusing details. This review provided valuable input for the definition of the key success factors and main benefits related to knowledge cities. This new concept is currently a main topic of interest for the research community and practitioners. It becomes clear that it has important benefits and in this way, focused research is needed towards many directions, in order for it to become a part of our life in near future. This integrated review is a very useful source of information for academics and practitioners who want to be acquainted with the knowledge cities concept.

Towards knowledge cities: conceptual analysis and success stories

Purpose – During the last 15 years, knowledge management (KM) has changed from one generation to the next through constant improvements and new perspectives. A myriad researchers have presented methodologies, frameworks, technologies and have discussed various KM theoretical and practical issues. However, KM still needs extensive development – it is in its infancy. This paper aims to explore the world of KM in a different way; to review the current status quo and analyze the main agreements and disagreements among researchers and practitioners in order to highlight the key issues which need to be further researched.Design/methodology/approach – The authors attempt to review and analyze in a coherent way the main agreements and disagreements among researchers and practitioners – in the field of KM – based on a wide range of published works, including papers, books, reports and web sites.Findings – Based on the key agreements among researchers and practitioners and having in mind the remaining disagreements...

Exploring the world of knowledge management: agreements and disagreements in the academic/practitioner community

Intelligent solutions, based on expert systems, to solve problems in the field of production planning and scheduling are becoming more and more widespread nowadays. Especially the last decade has witnessed a growing number of manufacturing companies, including glass, oil, aerospace, computers, electronics, metal and chemical industries—to name just a few—interested in the applications of expert systems (ESs) in manufacturing. This paper is a state-of-the-art review of the use of ESs in the field of production planning and scheduling. The paper presents famous expert systems known in the literature and current applications, analyzes the relative benefits and concludes by sharing thoughts and estimations on ESs future prospects in this area.

Expert systems in production planning and scheduling: A state-of-the-art survey

During the last decade, many companies have made large investments in the development and implementation of enterprise resource planning (ERP) systems. However, only few of these systems developed or installed have actually considered maintenance strategies. Maintenance is a complex process that is triggered by planned periodic repair (scheduled or planned maintenance), equipment breakdown or deterioration indicated by a monitored parameter (unplanned or emergency maintenance). This process requires planning, scheduling, monitoring, quality assurance and deployment of necessary resources (workshop, manpower, machines, equipment, tools, spare parts, materials). Proper design and integration of maintenance management into ERP systems enable enterprises to effectively manage their production planning and scheduling, as well as to analyze their maintenance history so as to carry out cost analysis and produce future projections of failure trends. The present work presents the design of an object‐oriented maintenance management model and its integration into an ERP system. The proposed model was designed towards the development of innovative industrial software regarding the optimum management of maintenance in a wide range of business areas.

Kostas S. Metaxiotis

Papers

Artificial intelligence in short term electric load forecasting: a state-of-the-art survey for the researcher

Towards knowledge cities: conceptual analysis and success stories

Exploring the world of knowledge management: agreements and disagreements in the academic/practitioner community

Expert systems in production planning and scheduling: A state-of-the-art survey

Integrating industrial maintenance strategy into ERP