Lorelle Frazer

TL;DR: Chapter 1 Introduction Chapter 2 The Place of Questionnaire Design and Administration in the Research Process and Practical Tips and Common Mistakes Introduction.

TL;DR: In this paper, a definition of negative franchisee exits is developed to overcome deficiencies in previous definitions of failure, and the insights gained from the qualitative research are used to develop a model for the second stage of the research.

TL;DR: In this article, the authors investigated two possible causes of disruption to the franchise: lack of franchisor support and stage of franchise life cycle and concluded that the provision of support services to franchisees is not a significant cause of system disruption, however, the stage of life cycle development with older and larger franchises experiencing greater levels of disruption.

TL;DR: In this article, the authors explore strategic reasons justifying the recent emergence of multiple unit franchising arrangements within Australia from the perspective of the franchisor, and extend resource co-existence.

TL;DR: In this article, the authors extend the conflict literature in dyadic exchange relationships through investigating the causes of conflict from the franchisor and franchisee perspectives, and identify the major causes of franchising conflict.