Luis Rubalcaba

TL;DR: In this paper, the authors trace the content, scope and relatively short history of modern social innovation research across disciplines by applying network and bibliometric analyses, and explore their relevance to innovation studies.

TL;DR: In this paper, the authors review key research contributions that may be useful for rethinking service innovation, with a particular emphasis on organizational and customer cocreation perspectives, and provide guidelines and real-world examples to help practitioners and policy makers develop service innovation strategies through the consideration of different levels, organizations, and perspectives.

TL;DR: In this article, the authors focus on the multimodal character of innovation in services firms as the analytical framework by which to assess the role of different sources and agents, ICT in particular, in enabling various impacts of innovation.

TL;DR: In this article, the authors present a signalling exercise with a view to trace emerging dynamics in the development of the service economy in Europe and identify the most promising service innovation dynamics, and foresight scenarios demonstrate possible future trends of the new service economy.

TL;DR: In this article, the authors show that organizational change does have an impact on firm output, first directly and second through its interrelationship with the firm's performance, and that organizational innovations are often neglected in innovation theory.